Subway

4.2
266 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mount Gilead Subway® Restaurant at 506A W Marion Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
506A W Marion Rd, Mount Gilead, OH
43338, United States

Hours

Reviews

4.2
266 reviews
5 stars
154
4 stars
67
3 stars
17
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and lack of proper training for staff.

Food Quality

Mixed feedback on food quality; while some praised freshness and taste, others reported issues with incorrect orders and subpar ingredients.

Cleanliness

Many customers noted the cleanliness of the restaurant and bathrooms, contributing positively to their overall experience.

Staff Efficiency

Some reviews mentioned efficient service during busy times, but others criticized staff for being indifferent or unhelpful.
  • KB
    Kayla Bowens
    Dec 10, 2025
    1.0
    This has been the worst customer service/ service this subway has had in over 10 years. I’ve been a long time customer but will go out of my way to go to a different location. Maybe teach the teenagers proper customer service before this location goes out of business.
  • WD
    William Dudgeon
    Nov 10, 2025
    4.0
    I've had 2 one was very dramatic with the staff and one was fantastic
  • TH
    Tom Harris
    Aug 28, 2025
    1.0
    Rating this Subway one star because of their ridiculous policy. I ordered an Italian BMT and asked them to hold the pepperoni because I don't like it. Do you believe the person making the sandwich said she would have to CHARGE ME MORE because it was a specialized sandwich. Seriously???? In what world is this Subway living in? So I am saving them money because I would just throw the pepperoni away and they are going to charge me more because I am trying to save them money. You have got to be kidding me. Will never be back. You lost 3 customers which may be no big deal right now, but if you keep treating customers poorly, you won't have a business.
  • CG
    CJ Graves
    Aug 18, 2025
    1.0
    Manager Lola is so rude my daughter and I came in @8pm and she was pissed that we came in that late. Charging extra for just 1 piece of turkey which is 2.80$ they normally ring me up for a blt cause all I wanted was a few slices of bacon and 1 piece of turkey on a 6 inch. Did not greet us and was just a nasty human. Will not come back.
  • LL
    Logan
    Aug 4, 2025
    1.0
    Walked in to order sandwiches. 3 people are working. A lady supervising and 2 young men at the counter. The supervisor appears to be working on something and one young man ask what I would like. I started giving him my order when the supervisor interrupted him and told him he needed to do an online order because it has printed out before I had walked to the counter. fine. Sure. I can live with that. But then the second young man tried to help me afterwards and she told him he couldn't and that he needed to help the other young man with the same ticket he was working on. That was actually not okay. You don't need two people to work on one order. She was just playing games at that point and I wasn't interested. I went in there with the intention of ordering 6 footlong sandwiches but because she heard how large my order was she was deliberately delaying assistance with my order. I understand being short staffed in a restaurant I have been there but I can not imagine any circumstance where I would have seen two people working on 1 ticket. That is poor management. I do not blame the young men working because they were just following orders but this was just totally not cool. I got the message you did not want my business that's cool and fine I just won't go anymore. I used to go there once every other week just to order a couple sandwiches and every time it's always a hassle but it's this time just felt really icky to me and that was kinda it. I'll never go here again mission accomplished

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 506A W Marion Rd, Mount Gilead?

The Subway restaurant is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.

Does the Subway at 506A W Marion Rd offer delivery and pickup options?

Yes, the restaurant offers convenient delivery and curbside pickup services, allowing you to order via their app or online for quick and easy access to your meal.