Dunkin'

3.5
234 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Gilead, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
568 W Marion Rd, Mount Gilead, OH
43338, United States

Hours

Reviews

3.5
234 reviews
5 stars
104
4 stars
38
3 stars
15
2 stars
24
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the drive-thru, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over repeated mistakes.

Food Availability

Customers noted that the location often runs out of food items, including donuts and sandwiches, which is disappointing for a donut shop.

Quality of Drinks

While some customers praised the coffee and drinks, others reported issues with taste and preparation, including burnt coffee and incorrect orders.

Staffing Issues

Several reviews highlighted understaffing as a major problem, contributing to long wait times and poor service.
  • HB
    Harry Balsac
    Nov 3, 2025
    5.0
    Dunkin 4 life
  • RS
    roger steinhelfer
    Sep 30, 2025
    3.0
    Dining room needs blinds on east windows sun very hot, sand was cold only 5 little potato pieces. Not worth $6
  • CM
    Cambra Alexis Monet
    Sep 13, 2025
    1.0
    Consistently bad. Doesn’t matter if I order through the app for pickup or through the window. They seem incapable for following instructions. What’s the point in asking me what I want in a my coffee if you’re going to just put whatever in it anyway? Also, don’t bother ordering donuts because they are always out of what you want, and if you ask what they do have they are extremely rude and tell you to “come inside and find out”.
  • ZA
    Zadi Ashbrook
    Sep 11, 2025
    3.0
    They always have good drinks, the food is a little iffy, but sometimes the employees can be rude.
  • MB
    Mariah Bennett
    Aug 25, 2025
    2.0
    When you go there people act like they hate their lives , they are rude when you pull up to the drive through speaker . They are rude when they give you your stuff acting like they are irritated because your their . It isn't a pleasant place to really go . If you don't mind the 20-30 extra minutes I go to Delaware or Marion .

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Mount Gilead, OH?

Dunkin' in Mount Gilead, OH is open daily from 5:00 AM to 10:00 PM.

What can I find on Dunkin's holiday menu?

Try Dunkin's new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.