Subway

3.9
243 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Moraine Subway® Restaurant at 1689 West Dorothy Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1689 West Dorothy Lane, Moraine, OH
45439, United States

Hours

Reviews

3.9
243 reviews
5 stars
122
4 stars
53
3 stars
23
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and unprofessional behavior.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others found the sandwiches lacking in freshness and substance.

Order Fulfillment

Numerous complaints about orders not being fulfilled correctly, including missing items and delays in preparing mobile orders.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others noted unwelcoming attitudes.
  • RR
    Rooster
    4 days ago
    3.0
    First time here. Guy would not make eye contact when asking what I wanted, not friendly either. The food was good though but very very expensive.
  • MP
    Mike Piekenbrock
    Jan 3, 2026
    1.0
    Very rude, very dirty. Children running through the back aisle by the slicers. Made my sandwich incorrectly and wouldn't fix it. I walked out.
  • RS
    Ronald Swisher
    Dec 31, 2025
    4.0
    Service could be improved. Food is very good.
  • SD
    Stuart Dixon
    Nov 19, 2025
    1.0
    Came in and try to use coupon that I received in the mail. They tried to limit it and decided not to honor the coupon. Have had problems with location in the past, not taking certain brands of credit cards. You go to chains for consistency… Well, they consistently provide bad service.
  • GM
    George Martin
    Oct 31, 2025
    1.0
    I got a ham and turkey footlong, and asked for extra tomatoes, and the employee flatly said, "No extra veggies." Seriously? Subway has gone way downhill since they changed ownership. I'll take my business elsewhere now!

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Moraine?

The Subway restaurant is located at 1689 West Dorothy Lane in the Southern Hills Crossing area of Moraine, OH 45439.

What are the operating hours of the Subway at Southern Hills Crossing?

The Subway is open every day from 8:00 AM to 9:00 PM.