Chipotle Moraine is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Several customers reported issues with food quality, including overcooked meat, small portions, and missing ingredients.
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables, bathrooms, and overall facility conditions.
Customer Service
While some customers praised friendly staff, many others experienced rude service, long wait times, and issues with order accuracy.
Stock Availability
Customers frequently noted that the location often runs out of key ingredients, such as fajita veggies and guacamole, impacting their dining experience.
LS
Leah Saunders
Dec 30, 2025
3.0
Carne asada was over cooked (dark and tough).
PP
Peepee poopoo
Dec 17, 2025
1.0
There is literally pieces of paper inside of the burrito bowls I ordered and when I called to talk to someone no one answered.
NZ
Nick Zak
Dec 6, 2025
5.0
Staff and is always friendly and out going, and they never run out of anything. One of the best chipotles I’ve been to in a while.
TC
Ty Cross
Nov 23, 2025
3.0
Meat was definitely over seasoned today , but I still low-key like it . 🤷🏻♀️🙃
DO
Duracell O.
Oct 24, 2025
5.0
Friendly staff and clean facility. They all created us as we walked in with smiles. Made us feel welcomed.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Moraine specialize in?
Chipotle Mexican Grill in Moraine offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill in Moraine located?
It is located at 1925 W Dorothy Ln, Montgomery, Moraine, OH 45439, USA.
What are the operating hours for Chipotle Mexican Grill in Moraine?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle in Moraine?
You can order online via the Chipotle website at https://order.chipotle.com/ or using the Chipotle mobile app available on the Apple App Store.
Does Chipotle offer any rewards or loyalty programs?
Yes, Chipotle offers the Chipotle Rewards program where customers can earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill in Moraine?
You can reach them by phone at +1 937-518-4399 or email at OH.4017.Moraine@chipotle.com.
What are some nearby dining options around Chipotle in Moraine?
Nearby dining options include Steak 'n Shake, LongHorn Steakhouse, McDonald's, and Bob Evans Restaurant, which offer a variety of American and casual dining experiences.
Are there any nearby financial services around Chipotle Moraine?
Yes, Fifth Third Bank and Incenta Credit Union are nearby for banking and financial needs.
What other amenities or businesses are located near Chipotle in Moraine?
Nearby amenities include Staples for office supplies, Murphy USA gas station, and car wash services at Flying Ace Express Car Wash.
Where can I find Chipotle Mexican Grill online and stay updated on their news?
You can follow Chipotle on social media including Facebook at ChipotleMoraine, Instagram @chipotle, Twitter @ChipotleTweets, Pinterest and their YouTube channel for updates and news.