Wendy's

3.3
830 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1265 Hamilton-Lebanon Rd., Monroe, OH
45050, United States

Hours

Reviews

3.3
830 reviews
5 stars
287
4 stars
183
3 stars
97
2 stars
59
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers consistently reported unsanitary conditions, particularly in the bathrooms and dining area.

Food Temperature

Many reviews mentioned that food was served cold or lukewarm, leading to dissatisfaction with the quality.

Management Issues

Several customers noted unprofessional behavior from management and a lack of effective leadership in addressing service problems.
  • JO
    Jenny Ochoa
    Dec 26, 2025
    3.0
    No me gustó entrar por un meal y que no tengan papas fritas , ni bake potato. No regresaré , en un horario de las 4:00 pm y que no tengan papas
  • TW
    Terry A. Walters
    Dec 19, 2025
    5.0
    Service was great. Food actually hot when served, Staff hospitable, enter act with customers very well. The only thing I feel could be better, the tables could be cleaned better.
  • KC
    K C
    Dec 18, 2025
    1.0
    The people that work here don't actual want to work. At all. Its also super dirty inside and out.
  • MB
    Mandi Brady
    Dec 7, 2025
    1.0
    Wait time was minimal, order was accurate but the food was freezing cold. To the point it was inedible without reheating it which can't be done in the car. Tried calling them and phone just rings and rings and eventually you get a message that the mailbox hasn't been set up. Do better! We won't be coming back to this Wendy's when there are so many other options around. $31 for two COLD burgers and fries is unreasonable especially when they don't answer their phone to make it right.
  • TM
    Tanner Mason
    Nov 13, 2025
    1.0
    Took 20 minutes for a 10 piece nugget while there was no other orders, food & coffee were cold, workers appear disoriented.

Frequently Asked Questions About Wendy's

Is Monroe Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Monroe, OH?

The drive-thru at Wendy's in Monroe, OH is open daily from 6:30 AM to midnight.