Wendy's

3.4
824 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1265 Hamilton-Lebanon Rd., Monroe, OH
45050, United States

Hours

Reviews

3.4
824 reviews
5 stars
285
4 stars
183
3 stars
96
2 stars
59
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, including disrespectful interactions with customers.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Cleanliness

The restaurant was described as dirty, with unkempt bathrooms and dining areas, contributing to a negative dining experience.

Food Quality

Customers expressed dissatisfaction with the food, citing cold, stale, or poorly prepared items.
  • JH
    joy hickman
    Nov 16, 2025
    1.0
    Cold 😐
  • TM
    Tanner Mason
    Nov 13, 2025
    1.0
    Took 20 minutes for a 10 piece nugget while there was no other orders, food & coffee were cold, workers appear disoriented.
  • SB
    Steve Bush
    Nov 8, 2025
    5.0
    I would just like to say that one of the employees, I believe she said her name was fortune, was very helpful and friendly and went above and beyond her job description, and nowadays that is very rare to find someone that is helpful and has a positive attitude. ***** 5Stars to her
  • GG
    Griffin
    Oct 18, 2025
    4.0
    Fries cold, only chocolate frosties, otherwise a good location
  • DD
    Danielle Dixon
    Oct 16, 2025
    1.0
    Manager was EXTREMELY disrespectful. Was very rude to customers. Was treating her staff horribly. Server who took my order asked for help 3 different times and she yelled at him and said she shouldn’t have to stop what she’s doing to help him. I was very disgusted with how he was treated and us as customers. Will not come here again.

Frequently Asked Questions About Wendy's

Is Monroe Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.