McDonald's

3.3
2543 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Garver Rd, Monroe, OH
45050, United States

Hours

Reviews

3.3
2,543 reviews
5 stars
799
4 stars
502
3 stars
484
2 stars
262
1 star
496

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders being served, leading to customer frustration and dissatisfaction.

Staff Attitude

While some employees received praise for their friendliness, others were criticized for rudeness and poor customer service.

Food Quality

Several customers complained about cold or poorly prepared food, including burnt items and incorrect orders.

Cleanliness

The restaurant's cleanliness was often mentioned negatively, with reports of dirty tables and unsanitary conditions.
  • FF
    Fairhaven Farm
    2 days ago
    2.0
    Of course, their ice cream machine wasn't working. 15 minutes in line waiting for a Carmel latte that was nothing but ice. Typical.
  • MM
    Marco
    Nov 6, 2025
    1.0
    First off the people are really rude giving really mean faces to the customers and being really rude, ive never been to a McDonald's where they treat you this bad its acually crazy, a customer walked in asking for a ice coffee and all he asked if the coffee was good because hes never had it before, the lady rolled his eyes at him walked away a continued to scream in the kitchen saying "dont make that ice coffee the guy cant make up his stupid freaking mind" the guy felt some type of way you can tell, but he just wanted to know if the coffee was good or not!
  • LM
    LAURA MCINTIRE
    Oct 28, 2025
    5.0
    Mr. Travis is an exceptional employee. He was very nice and respectful. He worked hard to make sure our experience was great. He definitely deserves a customer appreciation award!!
  • RM
    Ramona Maya
    Oct 24, 2025
    1.0
    I waited in the drive through for over 10 minutes and my food was cold my burgers and fries
  • DW
    David Wallman
    Oct 14, 2025
    1.0
    Do not use McDonald's delivery app ever.they shorted my daughter's dinner and would only refund the sandwich.they will not re deliver the missing food.I have to pay another delivery,tip and the food and wait 2-3 business days to get the sandwich refunded and wait so my daughter has dinner.i will report to the BBB.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 101 Garver Rd, Monroe, OH?

McDonald's in Monroe, OH is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that is open 24/7 for your convenience.