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Jimmy John's

4.1
(211 reviews)

Business Details

19 American Way, Monroe, OH
45050, United States
(513) 360-7089
https://locations.jimmyjohns.com/oh/monroe/sandwiches-2864.html

About

Sandwich Restaurant

Location

Jimmy John's
19 American Way, Monroe, OH
45050, United States

Hours

Reviews

4.1
211 reviews
5 stars
127
4 stars
35
3 stars
13
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with missing items and incorrect orders, leading to dissatisfaction.

Service Quality

Feedback varied significantly, with some praising friendly staff while others described rude or unhelpful service.

Cleanliness

Many reviews highlighted the cleanliness of the location, contributing positively to the overall experience.

Delivery Issues

Several customers experienced delays and problems with delivery, particularly after the switch to Uber for deliveries.

Food Quality

While some enjoyed the sandwiches, others criticized the portion sizes and freshness, particularly of the bread.
  • DH
    Daniel Hall
    Jan 20, 2026
    1.0
    I ordered a gargantuan with peppers on it and an extra side of peppers. I was charged for both. This is the second time they have done this to me. Wish employees would actually read the tickets instead of rushing through it.
  • NN
    Nate
    Jan 19, 2026
    5.0
    We eat JJ's at least once a week. Kids love it and so do we.
  • CC
    Craig Chijner
    Dec 4, 2025
    1.0
    This location needs a major overhaul. The generic replies are simply lip service. I ordered for pick up online and scheduled the pickup for 11:15-11:30. I got to the restaurant at 11:10 and the sandwich was sitting randomly on a counter. No pickup rack, no signage. Just a random sandwich on the counter. I knew they skimped when I picked it up but when I got home and saw 1 slice of ham on the Cuban that confirmed what I thought. There’s a reason this place is dead most of the time.
  • RC
    Rachel Canepa
    Oct 24, 2025
    5.0
    Staff is very nice and friendly. It is very clean too.
  • TA
    TTT Archery
    Oct 18, 2025
    1.0
    Beware of this location. The “Ultimate Porker” has one piece of ham and 1 strip of bacon. Should be renamed the ultimate piglet. Wish i had taken a photo but it was gone in 3 bites.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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