Dunkin'

3.8
657 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Monroe, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1270 Hamilton Lebanon Rd E, Monroe, OH
45050, United States

Hours

Reviews

3.8
657 reviews
5 stars
338
4 stars
102
3 stars
71
2 stars
35
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables, floors, and restrooms.

Product Consistency

Customers experienced inconsistencies with food and drink quality, including stale donuts and incorrect orders.

Staff Attitude

While some employees were praised for being friendly, many reviews noted a lack of enthusiasm and attentiveness from the staff.

Speed of Service

Several customers mentioned slow service, particularly during busy hours, leading to frustration.
  • AG
    arielle grimm
    Nov 13, 2025
    5.0
    Who ever made my strawberry day dream refresher this morning at like 10:20 it was the absolute BEST refresher I have had. Will be requesting that person make my drinks everyday
  • GS
    Gurkirat Singh
    Nov 13, 2025
    1.0
    The coffe will have more foam then coffee itself Really disappointed Lazy workers inside
  • AD
    Ashley Donaldson
    Nov 7, 2025
    1.0
    Signs on the building said open til 7. 6:40pm, door locked. Went through drive thru. No hello, no please or even a thank you. Absolutely atrocious service, and false advertising.
  • EH
    Erin Hail
    Sep 21, 2025
    1.0
    Literally the worst Dunkin in all of Dunkin’s. The team here is awful. They are argumentative and will charge you for things you didn’t ask for. And complain to each other in front of you. Awful. Get it together.
  • MB
    Mandi Brady
    Sep 13, 2025
    1.0
    Visited on a Saturday around 10am and went inside. The girl at the counter seemed less than impressed to be working today. She seemed incredibly unhappy and tired, she took our order and had to ask multiple times what we ordered. She was taking orders and making them despite a full staff working . Then when the drinks came out one was wrong, I told her it was supposed to be hot and a medium, and she just looked at me dumbfounded so I grabbed it (we waited a long time). By the time we got to the car half of my husband's drink was gone and we realized she gave us a cup with a hole in it. By this point the drink was all over us, and the car. My husband went back in with the drink and no one would acknowledge him so he waited 15 minutes with a dripping empty cup in the lobby. She finally remade both drinks (took about 30 mins) in which time a couple of other people walked out tired of waiting noting that the staff was ignoring my husband. When she did finally acknowledge him her response was "oh". Not an I'm sorry or anything like that ... Just "oh". When we finally got home we noticed her hair ON one of the donuts. This was just... A really bad experience that didn't need to happen. I would say it was just this one person, but everyone else that worked there also just walked right by my husband with a large dripping cup and said nothing. We now get to spend Sunday afternoon cleaning up sticky Carmel coffee from our car, clothes and my handbag. At the end of the day it's just coffee, but not a great way to start out your morning either. An I'm sorry would have gone a long way. Maybe go to another Dunkin.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Monroe, OH?

Dunkin' Monroe is open Monday to Thursday from 4:00 AM to 7:00 PM, Friday from 6:00 AM to 5:00 PM, Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' Monroe offers both delivery and curbside pickup services for customer convenience.