Business Details
About
Mexican Restaurant
Chipotle Cincinnati Premium Outlets is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,743 reviews
5 stars
780
4 stars
405
3 stars
164
2 stars
124
1 star
270
What are people saying?
AI-generated from recent customer reviews
Ingredient Availability
Customers frequently reported that the location was out of key ingredients like chicken, cheese, and guacamole, leading to dissatisfaction.
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and restrooms being a common complaint.
Service Quality
While some customers praised friendly staff, many others experienced rude service and long wait times, particularly for online orders.
Portion Sizes
Numerous customers expressed disappointment with small portion sizes, feeling that they did not receive value for their money.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh ingredients while others reported stale or poorly prepared food.
- SPStarla PattonNov 16, 20254.0The issue I experienced was the lack of lettuce as they were out. I ordered the steak bowl and allwent other ingredients were very good. I wanted a receipt and was told the printer wasn't working. The place was clean and the employees were very nice and the line went quickly.
- MHMatthew HumanNov 11, 20254.0Came by this location for Veteran's Day Deal.. And amazing customer service. The chicken was a lot on the salty side. Still worth a try if you are in the area based on service.
- LELaura EshlemanOct 30, 20252.0This location is terrible. I used to order food from here all the time but that stops now. I ordered a CHICKEN burrito through the app today and I got my order delivered through door dash. I got about 1/4 of the way through the burrito and there was no NO CHICKEN IN IT! Seriously?! This is ridiculous. Half the time I order chips and guac for my daughter and I either don't get the chips, or I don't get the guac. I will going to the Chipotle in Liberty from now on because this location obviously doesn't give a shit.
- LLLady LissaOct 22, 20255.0Today is my second time at the location. I've never had an issue.. Friendly staff.. Good food. Chicken bowl ...#LadyTrucker
- DTDawn TuckerOct 22, 20253.0It’s not as much of a vibe as other locations I have visited. It is clean, and the workers are nice, food is okay. It just doesn’t exceed expectations like some other locations do.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Cincinnati Premium Outlets serve?
Chipotle Cincinnati Premium Outlets offers a fast-casual Mexican menu with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 175 Senate Dr, Monroe, OH?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Cincinnati Premium Outlets offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery options for customers.
How can I place an online order with Chipotle at this location?
You can place online orders through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Does Chipotle Cincinnati Premium Outlets offer catering services?
Yes, they provide catering and catering delivery services for events and groups.
Is Chipotle Cincinnati Premium Outlets welcoming and inclusive to all customers?
Yes, this location welcomes LGBTQ customers and aims for an inclusive environment.
What popular nearby restaurants can I visit along with Chipotle?
Nearby popular restaurants include Gold Star Chili, Taco Bell, Dunkin', Penn Station East Coast Subs, Culver's, Burger King, Popeyes Louisiana Kitchen, and Jersey Mike's Subs, offering a variety of cuisines to complement your visit.
Are there nearby shopping and accommodation options close to Chipotle Cincinnati Premium Outlets?
Yes, the Premium Outlet Mall of Cincinnati offers shopping nearby, and hotels like Comfort Inn and Holiday Inn Express Cincinnati North - Monroe provide convenient accommodation options.
Where can I find nearby services such as gas stations or retail stores when visiting Chipotle?
You can find a Shell gas station and convenience store nearby, as well as retail stores like Verizon Authorized Retailer - Wireless Zone and Sherwin-Williams Paint Store.
How can I contact Chipotle Cincinnati Premium Outlets for inquiries or feedback?
You can reach them by phone at +1 513-539-5444 or email at oh.1667.CPO@chipotle.com.