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Brand Certified

Chipotle Mexican Grill

3.7
(1760 reviews)

Business Details

175 Senate Dr, Monroe, OH
45050, United States
(513) 539-9544

About

Mexican Restaurant
Chipotle Cincinnati Premium Outlets is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
175 Senate Dr, Monroe, OH
45050, United States

Hours

Reviews

3.7
1,760 reviews
5 stars
788
4 stars
408
3 stars
166
2 stars
126
1 star
272

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted poor cleanliness, with dirty tables, floors, and restrooms reported frequently.

Service Quality

Customers experienced inconsistent service, with some praising friendly staff while others reported rudeness and lack of attention.

Ingredient Availability

Many reviews noted that the location frequently runs out of key ingredients, leading to disappointment among customers.

Portion Sizes

Several customers complained about small portion sizes, particularly for takeout orders, which did not meet expectations.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and quality, including undercooked or stale items.
  • LC
    Lasagna Connoisseur
    6 days ago
    2.0
    Small portions
  • KW
    Ken Wallace
    Feb 26, 2026
    4.0
    My favorite location by far!
  • KM
    Kelsie Manna
    Jan 30, 2026
    5.0
    I was there the other night with my family and the staff was amazing, the food was fresh and looked so good! The store was clean and the girl that was there managing that night was so super sweet ! She made our experience so much better ! She had brown hair and clear glasses! Super sweet girl! She definitely deserves a shoutout! This place has definitely turned around from a few months ago! I will be back again!
  • FH
    Fred Hamad
    Jan 29, 2026
    5.0
    The general manager here is absolutely the best. She is kind and just a good person. The food was awesome as always. Chipotle just hits right!
  • AF
    Ashlynn Favors
    Jan 12, 2026
    1.0
    This is the worst Chipotle I have ever been to. We waited in line for 20 minutes, when we did get our order taken, the staff was so rude. On top of that, we dined in, and all the tables were dirty and sticky. To put the icing on the cake, the rice was undercooked and SO CRUNCHY.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Cincinnati Premium Outlets serve?

Chipotle Cincinnati Premium Outlets offers a fast-casual Mexican menu with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 175 Senate Dr, Monroe, OH?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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