At Wagner's IGA, we believe that our primary responsibility is to operate the best store possible, where the customer is always provided with fair market value. In order to accomplish this objective, we, Wagner's employees, must be willing to:
Pursue aggressively, increased sales in all departments by giving customers friendly, helpful service; by offering top quality merchandise at a fair price; and by keeping our store clean and neat and in a condition that reflects the pride of Wagner's people.
Hire and promote people who are committed to being the best.
Treat customers, employees, and suppliers with fairness and respect.
Quality is consistent with a fair price.
Friendliness is compatible with efficiency.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.