Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.5
468 reviews
5 stars
190
4 stars
79
3 stars
66
2 stars
49
1 star
84
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers expressed dissatisfaction with the management style, particularly regarding the treatment of employees, with specific complaints about a manager named Tiffany.
Service Speed
Numerous reviews highlighted slow service, with long wait times for orders and food preparation being a common complaint.
Food Quality
While some customers enjoyed the food, there were frequent reports of incorrect orders, cold food, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and a generally unkempt environment.
Employee Behavior
Customer experiences varied, with some praising friendly staff while others reported rudeness and lack of professionalism from employees.
- RSRachel StullOct 29, 20251.0If you want a side of disrespect with your fries, ask for Tiffany. We donāt stand for the way she treats employees. SHE NEEDS TO GO!
- SBStacy BishopOct 29, 20252.0I'm giving a 2 because management needs to be cleaned out! Don't even want to go there unless you like hearing yelling and watching people get embarrassed. It's an awkward environment as a customer. Surprised this is happening in a place of business infront of customers and to adolescents.
- MHMandy HuntOct 14, 20255.0Great staff, very friendly!
- RDRachel DavisOct 11, 20251.0This place deserves 0 stars. To say Im angry would be an extreme understatement! We ordered our daughters 10th birthday cake 5 days ago, website says 2 day minimum, my husband went to pick up her custom cake for her party today and guess what.. after telling him they didn't have it, then they found it and then finally admitting they had the order but never checked the online orders for the week so they never made it. The cake decorator was supposedly coming in but the cake wouldn't be ready til 4:30pm today. If I could wait til 430 to get the cake why would I set the pick up time for 12:30pm? So now we are rushing to find a freaking cake that wont match her party theme since we dont have time to custom order. I WILL tell everyone i know and we will never spend another dime at this location, ever! Thanks for ruining my daughters birthday cake and making her sad on her special day. Couldn't even get an apology š
- LBLuke BuehlerOct 2, 20252.0Of course it's hard to get people's orders right when the girl up front taking my order is actively on a phone call with that earbud in her ear, and not her headset. Can't even have the conversation of taking my order bc the person on the phone was messing her up trying to multitask. And here I sit for the third time after they have messed up my single double cheeseburger order. It got so bad that the kid cooking in the back came up front and asked me what I ordered. And after he made it up and brought me my food it was wrong again for the third time. But at this point I just accepted it. And as I was leaving another kid came from the back and he actually had my right order in the bag. What is going on with this place anymore why do these kids have no supervision just running this place by themselves. They're straight yelling in there like they're a little kids like toddlers no wonder this place has went so far downhill over the past 10 years. It's a shame it used to be one of the best around and they wonder why everyone goes to Malvern!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I find at Dairy Queen Grill & Chill in Minerva?
Dairy Queen Grill & Chill in Minerva offers soft-serve ice cream, signature shakes, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 613 E Lincolnway, Minerva, OH?
It is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide amenities for families and children?
Yes, the location is family-friendly, welcomes children, offers booster seats, outdoor seating, restrooms, wheelchair accessibility, and free WiFi.
Can I place an order online or through a mobile app for Dairy Queen Grill & Chill in Minerva?
Yes, you can order online through their website or download their app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill at 613 E Lincolnway have a drive-thru and outdoor seating?
Yes, this location has both a drive-thru and outdoor seating available for your convenience.
What is the contact number for Dairy Queen Grill & Chill in Minerva?
You can reach them at +1 330-868-6104.
Which nearby places could I visit along with Dairy Queen Grill & Chill in Minerva?
You could visit Golf Garage Minerva for some recreation, the Minerva Municipal Swimming Pool for a swim, or Brock Park for outdoor fun before or after enjoying Dairy Queen treats.
Are there other fast-food options near Dairy Queen Grill & Chill in Minerva?
Yes, McDonald's and Domino's Pizza are nearby, offering alternative fast-food options in the area.
Where can I find banking services near Dairy Queen Grill & Chill in Minerva?
Consumers National Bank and Huntington National Bank are located nearby for your financial service needs.
What recreational facilities are available near Dairy Queen Grill & Chill in Minerva?
Nearby recreation includes the YMCA of Central Stark County - Minerva Area Branch and the Minerva Area YMCA gym facilities, as well as Brock Park playground for family-friendly activities.