Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Behavior
There were mixed reviews about staff behavior, with some praising friendly service while others reported rudeness and lack of professionalism.
Food Quality
While some customers enjoyed the food, many complained about cold meals, incorrect orders, and unsatisfactory ice cream consistency.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and a hot, uncomfortable dining environment.
Management Concerns
Customers expressed dissatisfaction with management practices, including understaffing and poor handling of customer complaints.
CC
Cherylann
3 days ago
3.0
The help was so polite but wash your windows .
NK
Nick King
Nov 26, 2025
1.0
Went around 5:30 tried to order burgers, said they was closing soon that can only make Fried foods
PW
Paul Wallace
Nov 25, 2025
5.0
It's dairy queen food good prices quick service. Ate outside
RS
Rachel Stull
Oct 29, 2025
1.0
If you want a side of disrespect with your fries, ask for Tiffany. We don’t stand for the way she treats employees. SHE NEEDS TO GO!
SB
Stacy Bishop
Oct 29, 2025
2.0
I'm giving a 2 because management needs to be cleaned out! Don't even want to go there unless you like hearing yelling and watching people get embarrassed. It's an awkward environment as a customer. Surprised this is happening in a place of business infront of customers and to adolescents.
What are the operating hours of Dairy Queen Grill & Chill at 613 E Lincolnway, Minerva, OH?
It is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide amenities for families and children?
Yes, the location is family-friendly, welcomes children, offers booster seats, outdoor seating, restrooms, wheelchair accessibility, and free WiFi.
Can I place an order online or through a mobile app for Dairy Queen Grill & Chill in Minerva?
Yes, you can order online through their website or download their app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill at 613 E Lincolnway have a drive-thru and outdoor seating?
Yes, this location has both a drive-thru and outdoor seating available for your convenience.
What is the contact number for Dairy Queen Grill & Chill in Minerva?
You can reach them at +1 330-868-6104.
Which nearby places could I visit along with Dairy Queen Grill & Chill in Minerva?
You could visit Golf Garage Minerva for some recreation, the Minerva Municipal Swimming Pool for a swim, or Brock Park for outdoor fun before or after enjoying Dairy Queen treats.
Are there other fast-food options near Dairy Queen Grill & Chill in Minerva?
Yes, McDonald's and Domino's Pizza are nearby, offering alternative fast-food options in the area.
Where can I find banking services near Dairy Queen Grill & Chill in Minerva?
Consumers National Bank and Huntington National Bank are located nearby for your financial service needs.
What recreational facilities are available near Dairy Queen Grill & Chill in Minerva?
Nearby recreation includes the YMCA of Central Stark County - Minerva Area Branch and the Minerva Area YMCA gym facilities, as well as Brock Park playground for family-friendly activities.