Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1681 S Washington in Millersburg, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude management and unprofessional staff interactions.
Food Quality
Inconsistent food quality was reported, with some customers experiencing undercooked pizza and others praising the taste.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.
Order Accuracy
Multiple complaints about incorrect orders and issues with the app or phone orders not being honored.
Atmosphere
Mixed feedback on the atmosphere, with some enjoying the nostalgic feel while others found it unwelcoming.
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Jamien Schlabach
Oct 22, 2025
1.0
Terrible service if I wanna get yelled at by a manager I’ll get a job. Meanwhile I’ll direct everyone’s attention to other pizza places In Millersburg!
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Kendra Schlabach
Oct 22, 2025
1.0
Terrible experience! The Millersburg location of Pizza Hut won’t be seeing us again after this which is sad because we have always been loyal customers! We placed an order through the Pizza Hut app for 5:15pm and at 5:12 they called and asked if we’re picking up the pizza because it’s been sitting in the warmer for over an hour!? Like what?! We said we placed the order for 5:15 and they said they won’t take any of the blame for the app not relaying the message to them. So we went back and forth with the manager for alittle and just tried to tell them that it’s not our fault and we don’t really want pizza that’s not fresh which is what we payed for! So we finally said that we would be there in 10 min to pick it up and then we got there about 7 minutes later and they said they don’t have an order anymore and that the order had been cancelled!! Like wow! I didn’t know that as a business owner they wouldn’t be willing to atleast work with us alittle! Apparently they would rather loose customers then loose $20 on a few pizzas! It just blows my mind! 🤯
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Greg Gall
Sep 22, 2025
5.0
The way is used to be!
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Brandon Hufford
Sep 7, 2025
2.0
Our server wasn't very friendly or attentive. She didn't check if we needed more to drink. We had to go up to the front counter to ask for more.
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Dave Hostetler
Aug 17, 2025
1.0
August 17 at 5:30. We walked in and several employees saw us and totally ignored us. There were no customers seated at all. We waited for a while and left. One employee that saw us had gone out the back to smoke. We won’t be going back. We live in Berlin.