Many customers reported long wait times and poor service, with instances of rude staff and incorrect orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was praised by some, but others noted unsanitary conditions, particularly in the bathrooms.
Positive Experiences
Several reviews highlighted friendly staff and enjoyable food, particularly ice cream treats, indicating that some customers had positive experiences.
Pricing Concerns
Customers expressed that the prices were high for the quality of food received.
BH
Briana Hosfelt
Oct 11, 2025
1.0
Absolutely worst DQ ever. Will never go back, waited in line for a half an hour, had us pull up to wait for another 15 minutes never brought it out. Only ordered ice cream! Went in to get it and was super rude never apologized or even said a word. Rude employees.
MC
melissa compton
Oct 8, 2025
2.0
3 strikes and you're out. How this place has 4 stars is beyond me. Very last time ordering anything from this store. This last time I ordered three 4 piece chicken strip baskets. Waited 10 minutes for my order, drove home, opened them up and one of them only had 2 chicken strips in it. Someone needs to learn how to count. Check your bag before leaving!
AD
Amy Dolloff
Sep 27, 2025
5.0
Delicious food and delicious dessert. Love to get my ice cream cake here.
KS
Katherine Harris Szerdy
Sep 19, 2025
5.0
This is the nicest Dairy Queen I have ever been to anywhere in the country! Super clean, super nice servers, great food! There is even an area with comfy seats and a gas fireplace to sit and relax!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Millersburg, OH?
Dairy Queen Grill & Chill in Millersburg is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill in Millersburg offer a drive-thru service?
Yes, this Dairy Queen location offers drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchair users?
Yes, the restaurant is family-friendly, welcomes children, has booster seats, high chairs, and is wheelchair accessible.
Can I order Dairy Queen Millersburg's menu items online for pickup?
Yes, you can place your pickup order online through their official Dairy Queen ordering website.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, they offer outdoor seating along with indoor seating options.
Does Dairy Queen Grill & Chill offer WiFi for customers?
Yes, customers can enjoy free WiFi during their visit.
What nearby places can I visit around Dairy Queen Grill & Chill in Millersburg?
Nearby places include BellStores convenience store and gas station, Daybreak Bistro cafe and breakfast restaurant, and Save and Serve Thrift Shop for shopping.
Are there other fast food or ice cream options near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen and a Burger King nearby, providing multiple fast food and ice cream choices.
What local services are available near Dairy Queen Grill & Chill if I need automotive care?
Nearby automotive services include Marathon Gas station, Classic Car Wash, and Southside Quik Lube for oil changes and repairs.