Customers frequently reported long wait times and poor customer service, with many expressing frustration over understaffing and mistakes in orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or incorrect orders, indicating inconsistency in food quality.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others noted dirty conditions and unsanitary practices.
Positive Experiences
Despite the issues, several customers highlighted positive experiences with friendly staff and good food, particularly enjoying the ice cream and meal deals.
Operational Hours
There were complaints about the dining room being closed and drive-thru only service, leading to customer dissatisfaction regarding accessibility.
GC
Grampa Caligula
Nov 12, 2025
4.0
It's simply a Dairy Queen attached to a gas station.
PB
Phillip Borkholder
Oct 18, 2025
1.0
No service. We waited in line for 30 minutes and still no service. Food was horrible.
BY
Brenda Yoder
Oct 13, 2025
1.0
Ordered an onion rings and ranch instead of marinara and got fries and marinara...also talked to the manager and had to pay to get the onion rings...(normally they don't charge if it was a mistake on their end)
JA
Judy Anderson
Aug 31, 2025
5.0
In town for a reunion. Went there with my husband and brother & sister-in-law. Ate outside. Good food at a good price.
DP
Davy Pig
Aug 19, 2025
5.0
I occasionally come here and it's always been good. Good location. They should have bigger blizzards like in a five gallon bucket 😉
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, this location offers outdoor seating for customers.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, there is a drive-thru service available for convenient ordering and pickup.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, it is family-friendly and offers booster seats, high chairs, and welcomes children.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online or use the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at this location.
Where is Dairy Queen Grill & Chill located?
It is located at 4714 State Route 39, Millersburg, Ohio, 44654-9658, USA.
What nearby gas stations can I visit when I come to Dairy Queen Grill & Chill?
Nearby gas stations include BellStores and Marathon, both offering convenience stores and fuel services.
Are there places near Dairy Queen Grill & Chill where I can stay overnight?
Yes, nearby accommodations include Harmony Haven Bed & Breakfast, Berlin Heritage Inn, A Day In the Country Bed and Breakfast, Zinck's Inn, and Berlin Encore hotel.
What local shops or attractions are near Dairy Queen Grill & Chill for visitors to explore?