Food Quality
Customers generally enjoyed the food, with specific praise for burgers, shakes, and tater tots, though some reported issues with overcooked or poorly prepared items.
Service Speed
Many customers experienced long wait times for their orders, with some reporting delays of over 20 minutes, even when the restaurant was not busy.
Customer Service
Feedback on staff interactions was mixed; while some praised friendly and helpful service, others reported rudeness and unprofessional behavior.
Pricing Concerns
Several reviews mentioned that the prices are perceived as too high for the portion sizes and quality, leading to dissatisfaction and reduced frequency of visits.
Cleanliness and Environment
There were complaints about cleanliness and operational issues, such as broken screens and poor app functionality, affecting the overall experience.