Rally's

3.5
754 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
801 Lila Avenue, Milford, OH
45150, United States

Hours

Reviews

3.5
754 reviews
5 stars
300
4 stars
154
3 stars
102
2 stars
49
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the fries and certain menu items, many reported cold, overcooked, or incorrect food orders.

Ordering Experience

The automated ordering system received mixed feedback, with some customers finding it frustrating and ineffective.

Cleanliness and Environment

Several reviews mentioned the restaurant's cleanliness issues and unkempt appearance, contributing to a negative dining experience.

Management Issues

There were complaints about poor management practices, including staff conflicts and inadequate training, affecting overall service quality.
  • DD
    David Damron
    Nov 15, 2025
    2.0
    Service was prompt and polite. The French fries were hot and crispy. The burger tasted like the patties were microwaved and not very good.
  • HJ
    Heather Johnson
    Nov 15, 2025
    5.0
    They usually have maybe 2 or 3 workers but they get orders out fast and always fresh food they never cook bunch of food then let it sit. They make food to order and they always nice and patient with coupons. I live this resturant
  • IS
    India Switzer
    Oct 28, 2025
    1.0
    They keep your change now. Because the US Treasury decided not to print pennies, Rally's decided how much you get back, over or under your total. Pennies may not seem like much, but add that per person and its just theft. The automated system does not respond to changes in the order and the food quality has gone down hill over the past couple of years.
  • CM
    Cindy McQuitty
    Oct 22, 2025
    1.0
    The good is gross. You have to talk to a robot to order and the staff that is there isnt any friendlier. My burger was beige looked like it had been setting in water and my daughters chicken sandwich wasn't eatable either. They was literally handing it out the window as we pulled up. That tells me its all setting there pre-made. The place isn't busy enough for all that. That was a wasted $20 for garbage
  • RH
    Rhonda House
    Oct 18, 2025
    2.0
    I placed my order and pulled up to the window, there were no cars in front of me. I sat at the window for a good 10 mins and then sat there longer trying to get their attention because they didn't give me my card back. I got down the street and and after distributing everyone's food, found I didn't get my large fry or any straws. I went back, waited at the walk up window where I was treated like I was trying to get a free fry. No apologies for wasting my time and on top of that, he only gave me a medium fry when I paid for a large. I love Rallys food but it's not worth the aggrivation.

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 801 Lila Avenue in Milford?

Rally's is open daily from 10:00 AM to midnight, and on Fridays and Saturdays until 1:00 AM.

Does Rally's offer drive-thru and takeout services?

Yes, Rally's provides both drive-thru and takeout services for customer convenience.