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Brand Certified

Rally's

3.5
(770 reviews)

Business Details

801 Lila Avenue, Milford, OH
45150, United States
(513) 940-7172
https://checkersandrallys.com/location/-382322

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
801 Lila Avenue, Milford, OH
45150, United States

Hours

Reviews

3.5
770 reviews
5 stars
305
4 stars
158
3 stars
102
2 stars
51
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews indicated inconsistent food quality, with complaints about cold, overcooked, or reheated items.

Staffing Issues

Several customers noted that the locations were often understaffed, leading to delays and poor service.

Customer Experience

Numerous reviews highlighted a negative customer experience due to unprofessional behavior from staff and issues with the automated ordering system.

Fries Popularity

Despite the complaints, many customers praised the fries as a standout item.
  • HA
    Haas Automotive
    Feb 10, 2026
    1.0
    I normally do not write reviews but I felt this was important to share. I’ve been off and on eating rallys for many many years since I live very close to the store. I was shocked to see how understaffed they were as they only had one employee working the whole store. Last night the Mrs and I ordered a couple burgers and for the FIRST TIME IN YEARS the robot actually got our order right, but we both ended up with food poisoning after eating here last night.
  • RA
    Rocky Arthur
    Jan 26, 2026
    5.0
    Been a few years since I ate here but it was just as good as ever even got a friendly deal from worker there
  • PB
    Paige Blust
    Jan 24, 2026
    1.0
    Management needs to get this store in check! Went and got 2 burgers and 2 fries, the woman at the drive through didn't speak one word. Just held her hand out the window! She was so rude and basically threw our food at us, that's how it felt! a simple thank you or have a good day, goes a long way! I will not go to that location again, which is sad bc the food was good.
  • CD
    C D
    Jan 16, 2026
    4.0
    So using A.I. to take orders now, it was decent but needs to recite the order back when done ordering. Also longer pause after people order maybe another 10-15 seconds. Just trying to help since this is way we going now #rally's
  • DT
    Damon Trogden
    Jan 12, 2026
    1.0
    can I just give advice to the ownership? Rally's is really really tasty, better than the others... But its only as good as the employees make it. Seriously need some kind of change in management or hiring. maybe increase the pay.. because happy employees make quality food and give quality service. which leads to repeat costumers I would be there way more if it were faster and efficient.. have some standards ... don't become trashy..

Brand Certified Facts from Rally's

This information is certified by Rally's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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