Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong specifications.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Cleanliness
The cleanliness of the dining area was often criticized, with reports of unclean tables and overall disorganization.
JC
Jay “Nine” Car9
5 days ago
1.0
Terrible service!.The lady in front of me waited over 45 minutes to fix her order with her entire family waiting with her . I personally waited over 25 minutes for a hash brown and a milk, while the manager had a meltdown with her employees stating how "she cant do it". I had to leave without my order due to my lunch break expiring. I will be returning for me refund.
GL
Griffin Lalley
Feb 22, 2026
1.0
they took 30 minutes for my food 🥺
O0
osmosis 01
Feb 15, 2026
5.0
Always top notch service an awesome food with a happy and helpful staff
JD
JD DS
Feb 10, 2026
1.0
Stop allowing the guy with the glasses and hat work the drive through. When a guest pulls up he hands you your stuff and as fast as he can says have a good day bye and slams the door or says pull around to the spot and slams the door. He doesn’t give you a single second to ask for the straw they forgot or maybe some ketchup with your french fries. Whatever the case is, he never hears the customer. And 10 times out of 10 because he’s always rushing you out of the window when he pulls you around to the waiting spot they will forget whatever it is you wanted even Enough time to blurt it out. Customer service skills are very poor and I don’t know why he’s in the front he needs to be on the grill or in the back. Now the old ladies that work in the morning Are literally amazing.
KK
Kyla
Feb 5, 2026
1.0
so just was at this mcdonald’s for breakfast. i don’t know the managers name, she was younger with dark brown hair and glasses. the rudest manager ive ever met in my entire life. my app wouldn’t work. she rolled her eyes MULTIPLE times. continuously interrupted me when i was trying to explain what i needed. refused to give her name to me, and then shoved my bag of food across the counter and walked off. seriously disrespectful, and i will not be coming back
What are the regular dine-in hours at McDonald's on Lila Ave in Milford?
McDonald's on 990 Lila Ave, Milford, OH is open for dine-in from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
What are the delivery service hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 11:30 PM Monday through Saturday, and from 5:00 AM to 11:30 PM on Sundays.
Does this McDonald's have a drive-through and what are its operating hours?
Yes, this McDonald's location has a drive-through open from 5:00 AM to midnight Monday through Friday, and from 6:00 AM to midnight on weekends.
What payment options are accepted at McDonald's in Milford?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment methods.
Does McDonald's offer any mobile apps for ordering?
Yes, you can order through the McDonald's App available on iOS and Android devices. Links are available for download from the Apple App Store and Google Play Store.
What convenient pickup and delivery services does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What are some nearby health and wellness services near McDonald's on Lila Ave?
Near McDonald's you can find Clear Outlook Counseling for mental health, Brighter Days Wellness and Recovery for addiction treatment, The Face Place spa and skin care services, and several massage therapy centers including The Massage Department and Massage Therapy and Bodyworks.
Are there fitness centers close to McDonald's that customers might visit before or after dining?
Yes, Zones Gym and Phoenix Fitness are nearby fitness centers where customers can work out before or after visiting McDonald's.
What automotive services are available near McDonald's on Lila Ave?
O'Reilly Auto Parts is a nearby automotive parts and accessories store that customers can visit for their car needs.
Can customers enjoy shopping or entertainment activities around the McDonald's location?
Yes, Frontier Days is a nearby attraction offering shopping and arts and entertainment that customers might explore along with their visit to McDonald's.
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