McDonald's

3.3
1429 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
990 Lila Ave, Milford, OH
45150, United States

Hours

Reviews

3.3
1,429 reviews
5 stars
463
4 stars
267
3 stars
281
2 stars
141
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers receiving the wrong items or missing components.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The cleanliness of the dining area was often criticized, with reports of unclean tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about the quality, including stale items and poorly prepared meals.
  • RH
    Ronda Hughes
    1 day ago
    3.0
    The last few visits thru the drive thru was disappointing. My order was always missing something I paid for.
  • NB
    Noneya Bizness
    Nov 16, 2025
    2.0
    Would you like to wait half an hour for your food for it to come out bottom of the barrel quality? This is the McDonald's for you.
  • GL
    gray lott
    Nov 14, 2025
    1.0
    This location has really gone downhill lately. I drive a large vehicle for work, so I cannot use the drive through, but it seems like they only care about those customers. I have been sitting in the dining room waiting for an order for over 20 minutes, watching many cars enter and exit through the drive through, several times now. I also have to fight for condiments. No other location I visit has such a poor handle on the breakfast crowd.
  • JW
    J W
    Nov 11, 2025
    1.0
    McDonald's as a whole has gone in the toilet. The McDonald's in Milford both are horrible about getting your order out to you correctly. Get your receipt and check your orders
  • CS
    C. Smalls
    Nov 8, 2025
    5.0
    Food is always good when I come here and today my McDonald’s app wasn’t working for some reason and the manager was kind enough to calm my home when she really didn’t have to. 10 out of 10!

Frequently Asked Questions About McDonald's

What are the regular dine-in hours at McDonald's on Lila Ave in Milford?

McDonald's on 990 Lila Ave, Milford, OH is open for dine-in from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.

What are the delivery service hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 11:30 PM Monday through Saturday, and from 5:00 AM to 11:30 PM on Sundays.