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McDonald's

3.3
(1447 reviews)

Business Details

990 Lila Ave, Milford, OH
45150, United States
(513) 248-9328
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
990 Lila Ave, Milford, OH
45150, United States

Hours

Reviews

3.3
1,447 reviews
5 stars
465
4 stars
270
3 stars
287
2 stars
140
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong specifications.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Cleanliness

The cleanliness of the dining area was often criticized, with reports of unclean tables and overall disorganization.
  • JC
    Jay “Nine” Car9
    5 days ago
    1.0
    Terrible service!.The lady in front of me waited over 45 minutes to fix her order with her entire family waiting with her . I personally waited over 25 minutes for a hash brown and a milk, while the manager had a meltdown with her employees stating how "she cant do it". I had to leave without my order due to my lunch break expiring. I will be returning for me refund.
  • GL
    Griffin Lalley
    Feb 22, 2026
    1.0
    they took 30 minutes for my food 🥺
  • O0
    osmosis 01
    Feb 15, 2026
    5.0
    Always top notch service an awesome food with a happy and helpful staff
  • JD
    JD DS
    Feb 10, 2026
    1.0
    Stop allowing the guy with the glasses and hat work the drive through. When a guest pulls up he hands you your stuff and as fast as he can says have a good day bye and slams the door or says pull around to the spot and slams the door. He doesn’t give you a single second to ask for the straw they forgot or maybe some ketchup with your french fries. Whatever the case is, he never hears the customer. And 10 times out of 10 because he’s always rushing you out of the window when he pulls you around to the waiting spot they will forget whatever it is you wanted even Enough time to blurt it out. Customer service skills are very poor and I don’t know why he’s in the front he needs to be on the grill or in the back. Now the old ladies that work in the morning Are literally amazing.
  • KK
    Kyla
    Feb 5, 2026
    1.0
    so just was at this mcdonald’s for breakfast. i don’t know the managers name, she was younger with dark brown hair and glasses. the rudest manager ive ever met in my entire life. my app wouldn’t work. she rolled her eyes MULTIPLE times. continuously interrupted me when i was trying to explain what i needed. refused to give her name to me, and then shoved my bag of food across the counter and walked off. seriously disrespectful, and i will not be coming back

Frequently Asked Questions About McDonald's

What are the regular dine-in hours at McDonald's on Lila Ave in Milford?

McDonald's on 990 Lila Ave, Milford, OH is open for dine-in from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.

What are the delivery service hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 11:30 PM Monday through Saturday, and from 5:00 AM to 11:30 PM on Sundays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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