McDonald's

3.1
1288 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1101 St Sr 28, Milford, OH
45150, United States

Hours

Reviews

3.1
1,288 reviews
5 stars
351
4 stars
238
3 stars
241
2 stars
116
1 star
342

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or missing items in their orders.

Service Speed

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with multiple instances of rude behavior reported.

Food Quality

While some customers enjoyed their meals, many complained about cold food and inconsistent quality.
  • KR
    Kellie Roark
    2 days ago
    1.0
    Playplace is disgusting they never sanitize anything. Your kid is guaranteed to get sick a day or two after visiting here.
  • MN
    Michael Nordheim
    Nov 9, 2025
    1.0
    Worst drive through I've ever seen. Used to be the best. Get pulled to parking spots to cheat the timers for any sized order. Messed up my order and/or service sucked for the last two weeks straight. Today they were out of sausage.
  • BB
    Brandon
    Nov 3, 2025
    1.0
    This place is absolutely disgusting. Walked in there today and the entire place smelled like sewage. The floors are usually always sticky. Trash is all over the place. Tables and counters are always dirty. The food tastes like garbage. Employees are rude and don’t really care about customer service. I stopped in there today and the kiosk wasn’t working correctly and an employee wouldn’t help me and just made stupid comments, so I left and went elsewhere. This location has lost all of our business and I will make sure to spread the word of how nasty this place is.
  • DD
    Davon
    Nov 2, 2025
    1.0
    They have no one working front end and every fry that was bagged there were no gloves worn at all I’m pretty sure that a food safety hazard
  • DC
    Dawn Carrico
    Oct 24, 2025
    2.0
    McDonald’s, in general, has really gone downhill! This McD’s didn’t get most of the orders correct, including mine. The reataurant is dirty, both in front and behind the counter. Definitely won’t be back here.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Milford, OH?

McDonald's in Milford, OH is open daily from 4:00 AM to 12:00 AM, and from 5:00 AM to 12:00 AM on weekends.

What are the delivery hours for McDonald's at this location?

Delivery service is available daily from 5:00 AM to 11:00 PM.