Dunkin'

4.0
597 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milford, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
880 State Route 28, Milford, OH
45150, United States

Hours

Reviews

4.0
597 reviews
5 stars
348
4 stars
93
3 stars
43
2 stars
20
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, noting that staff often remember regular orders and provide quick service.

Order Accuracy

While some customers reported consistent order accuracy, others experienced issues with incorrect or incomplete orders, particularly with mobile app orders.

Cleanliness

Feedback on cleanliness was mixed; some customers appreciated the clean environment, while others reported unsanitary conditions, particularly in the restrooms.

Food Quality

Customers enjoyed the food quality, especially the donuts and coffee, but some noted issues with stale items and inconsistent preparation.

Customer Experience

Several reviews highlighted negative experiences with rude staff, particularly in the drive-thru, impacting overall customer satisfaction.
  • M4
    Momof 4
    Nov 9, 2025
    1.0
    The girl with the wrap on her head should not be cussing at the girl that is picking up the doordash order. The dasher was just trying to put part of the order in her car because she didn't have enough hands and didn't want to drop the drink the other girl was having made. Said she didn't know what the drink was but had the sticker so clearly she was just being mean to that dasher on purpose! 1 star because non of the bosses did anything to the employee who was cussing at customers\dashers! That girl should not be employed treating people like that. Or put her in the back not to talk or see customers. Cleaning the toilet! Where she can't treat paying customers bad!
  • RH
    Rikki Hardoerfer
    Nov 1, 2025
    1.0
    I wouldn’t even give 1 star if that was an option. I’ve given this Dunkin’ more than enough chances, and it’s consistently disappointing. About a year ago, I stopped going after multiple visits where I witnessed how poorly the women employees were treated by management and how rude the staff were to customers. It was uncomfortable to stand there with my daughter and see women being talked down to and disrespected. After nearly a year away, I reluctantly gave them another try this morning because my daughter and her friend wanted Dunkin’. Big mistake. The doors were locked before 8 a.m., so I had to use the drive-thru. They were out of basic donuts like glazed, said others were discontinued, and even upcharged for items listed as “classic” on their own menu. When I finally got home, the donuts were clearly stale—hard, dry, and tasting days old. Between the way they treat their employees, the rude service, and the low-quality products, I’m done. I will never spend another penny at this Dunkin’.
  • TV
    Tyler Veale
    Oct 24, 2025
    5.0
    Best Dunkin ever. Service is always so fast and the people running it are very friendly and hard working.
  • LB
    L Bradley
    Oct 11, 2025
    5.0
    We've been going to this location for many years and have always had great service and delicious donuts!
  • TM
    THE Mayor
    Aug 17, 2025
    1.0
    They need to shut this place down . There is a huge safety risk with all the cars stopping on the roadway just to line up for the drive thru. This is insane I took a video for the local news

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in Milford, OH?

Dunkin' in Milford, OH is open Monday to Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.