Customers generally enjoyed the food, particularly the burgers and ice cream, although there were some complaints about inconsistency and portion sizes.
Service
Service was frequently praised for being friendly and fast, but there were notable instances of poor customer service and disorganization.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, which detracted from the overall experience.
Order Accuracy
There were several complaints regarding incorrect orders and confusion at the counter, indicating a need for better order management.
Special Orders
The business received positive feedback for accommodating special requests, such as custom cakes, but also faced criticism for mishandling online orders.
BG
Brandon Garland
Sep 29, 2025
5.0
Never knew how good their food was, lol. Bacon cheeseburger was one of the best I've had, and the fries were great too. Friendly staff as well.
BE
Barbara Edwards
Sep 21, 2025
5.0
Excellent and honest. I left my wallet and they returned it intact. Thank you.
DG
Deborah Griffith
Sep 9, 2025
5.0
The best hamburger I've had in a long time.It was fresh and hot
RC
Roel and Megan Cuaresma
Aug 29, 2025
5.0
We are so thankful for all of the help we received and the detailed work given to our daughters 7th birthday cake! Thank you, Ashley, for all of you help!
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
The store is open from 11:00 AM to 9:30 PM every weekday, including Monday through Friday.
Does Dairy Queen Grill & Chill in Milford have drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the establishment is family-friendly, provides high chairs, welcomes children, and is wheelchair accessible.
Can customers order ahead or get exclusive deals through an app?
Yes, customers can download the Dairy Queen app for exclusive deals and use mobile ordering through the website for pickup.
Where is Dairy Queen Grill & Chill located in Milford?
It is located at 5981 Meijer Dr, Milford, OH 45150-2191, USA.
Are there outdoor seating options available at this Dairy Queen location?
Yes, there is outdoor seating available for customers who prefer to dine outside.
What nearby grocery store can I visit along with Dairy Queen Grill & Chill?
Meijer is a nearby grocery store located close to Dairy Queen Grill & Chill, which is convenient for combined shopping and dining trips.
Which nearby restaurants can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby restaurants include Jet's Pizza, Jersey Mike's Subs, Butterbee's American Grille, Marco's Pizza, White Castle, Hot Head Burritos, Sonic Drive-In, and Tropical Smoothie Cafe.
What family-friendly and kid-oriented places are near Dairy Queen Grill & Chill?
Nearby kid-friendly and family-oriented places include Dance Etc., Sharkey's Cuts for Kids, and Kid Power Therapy Services, making it convenient for families to combine activities with dining.