Chipotle Mexican Grill

3.6
1227 reviews
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Business Details

5697 Romar Dr, Milford, OH
45150, United States
(513) 965-8666
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Milford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5697 Romar Dr, Milford, OH
45150, United States

Hours

Reviews

3.6
1,227 reviews
5 stars
507
4 stars
254
3 stars
130
2 stars
86
1 star
250

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, small portions, and incorrect orders.

Cleanliness

The restaurant consistently received negative feedback regarding cleanliness, with many customers noting dirty tables and unsanitary conditions.

Customer Service

Customers frequently mentioned poor customer service, including rude staff, long wait times, and disorganization during busy hours.

Ingredient Availability

Many reviews highlighted that the location often runs out of key ingredients, impacting the overall dining experience.

Overall Experience

Overall, the location has been described as disappointing, with many customers expressing frustration and stating they would not return.
  • PD
    Parker Dye
    Nov 8, 2025
    2.0
    I ordered online from here and they filled my bowl half way up and crushed it! the other bowl in this order was filled up normally.
  • JS
    JT Steltenkamp
    Oct 26, 2025
    1.0
    If I could give this location a zero rating I would food is always terrible terrible staff slow blonde dude on the line is rude as hell
  • BN
    B Napier
    Oct 25, 2025
    1.0
    Walked into this location in Milford at 1:55pm and the cashier was cashing people out while talking on her cell phone. Seriously?! I left. I won't be back.
  • NP
    Nay Paine
    Oct 25, 2025
    2.0
    Usually not disappointed with this place, unfortunately the rice being uncooked ruined the whole entire dinner. It was like eating sand and small rocks. It was a waste of money.
  • SS
    Sam Smith
    Oct 24, 2025
    1.0
    Received uncooked rice, customer service is a joke. Don’t expect them to help you at all. A few bites in and already having stomach issues.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Milford?

Chipotle Mexican Grill in Milford is open daily from 10:45 AM to 11:00 PM.

What types of services does Chipotle Milford offer for food ordering?

Chipotle Milford offers in-store pickup and delivery services for customer convenience.