Brand Certified
Chipotle Mexican Grill
3.6(1243 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
5697 Romar Dr, Milford, OH
45150, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(513) 965-8666
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/oh/milford/5697-romar-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=577
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Milford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
1,243 reviews
5 stars
511
4 stars
259
3 stars
133
2 stars
86
1 star
254
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's unsanitary conditions, with dirty tables and floors being a common complaint.
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, often exacerbated by being understaffed.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like undercooked rice, incorrect orders, and skimpy portions.
Ingredient Availability
The location consistently ran out of key ingredients, leading to frustration among customers who expected standard offerings.
Overall Experience
Overall, the location received a significant number of negative reviews, with many customers vowing not to return.
- BCBobbie CollinsFeb 24, 20264.0Food was good. Service could've been nicer. They were speedy but not friendly. The place is always dirty when we go.
- BCBrianna ChildressFeb 20, 20265.0The food is always great and the people are so friendly, even when it's clear that it's a stressful time.
- TBTorben Fasoldt (Ben)Feb 19, 20261.0What a joke, a coworker and I stopped by for a bite, got there at 11am to a locked door. Hours clearly posted as opening at 1045. Employees sitting in dining room just watching, didn't bother to move until we were leaving the parking lot. What a joke of a store, get it together.
- VSVanessa SweeneyFeb 8, 20261.0The women employee with the long blonde hair really needs some customer service training. Every time I am there I feel uncomfortable even ordering food from the line because she makes you feel like you are such an inconvenience to her. When I was there today seeing how she treated everyone made me finally leave a review. I really wish management would handle this
- CCchloeJan 29, 20263.0Around 5:45 p.m., my boyfriend and I came in to pick up dinner. While being served, we noticed that the portions of steak and guacamole were smaller than expected. We understand that the location may have been running low on prepped ingredients at the time; however, restocking as needed would help remain consistent portion sizes for customers.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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