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Arby's

3.9
(812 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
906 State Rd 28, Milford, OH
45150, United States

Hours

Reviews

3.9
812 reviews
5 stars
347
4 stars
214
3 stars
149
2 stars
46
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others reported issues with cold or poorly prepared items.

Service Speed

Service speed is inconsistent; some customers experienced quick service, while others faced long wait times and order inaccuracies.

Customer Service

Customer service quality varies; some staff are praised for being friendly and helpful, while others received negative interactions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • JJ
    Jimmy
    Jan 30, 2026
    4.0
    Generic fast food, great milk shakes.. they have the meats!
  • ZS
    Zach Stern
    Jan 28, 2026
    4.0
    We had a coupon for money off on a beef n cheddar meal. We went through the drive thru and have never had an issue with using coupons in this way before. The guy at the drive thru couldn't input it for some reason, didn't provide a very good explanation either. He just said that we can still use it next time to "save some money." Not sure why the coupon couldn't be used during this visit. It seems like he just didn't know how to put it in.
  • CM
    Cat Menke
    Nov 14, 2025
    5.0
    Haven't been to Arby's in many years, decided to try today. I ordered the crispy chicken sandwich; it was fabulous! Fresh bun and chicken, great amount of very fresh toppings. Drive thru staff were great- very quick, nice and smiling. Definitely recommend and I look forward to my next visit.
  • TK
    Torri Klesser
    Nov 7, 2025
    5.0
    Food tastes great and fresh with quick service. 🙌🏻
  • A
    AJ !!
    Oct 30, 2025
    1.0
    The steak bites are dried out and burnt the cup is full of grease. This is like greasy jerky and it wasnt hot, hard to chew. Never again. Well they responded with a link to make a complaint and upon trying to comple the sections are greyed out so you cant leave your information. I need a good link to respond please.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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