Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.
Service Speed
Service speed varied significantly, with some customers experiencing long wait times, especially during busy hours.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers expressing concern over food handling practices.
Customer Service
Customer service experiences were mixed; while some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
CC
Catie Carroll
Oct 20, 2025
5.0
The 8 dollar meal was a nice quick lunch with great value.
AC
Anna Claudio
Oct 14, 2025
1.0
Food is always cold nasty they are rude
DN
Dana Nold
Sep 6, 2025
2.0
I did not even eat. Wanted to use the bathroom and the women's was occupied for more than ten minutes. Finally gave up and thought I would use the men's. Opened the door, turned around and walked out. If the bathroom was that disgusting and customers can see it, how dirty is it behind the scenes. I'm just saying. I left. Sorry clean it up and I may be back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Middletown, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Middletown, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 423-5231.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Verity Pkwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Middletown, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for this Wendy's location?
The drive-through is open Monday through Wednesday and Sunday from 6:00 AM to midnight, and on Thursday through Saturday from 6:00 AM to 1:00 AM.
Does this Wendy's offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery is available where offered. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
How can I give feedback or contact this Wendy's?
You can contact Customer Care via their Contact page or call (513) 423-5231 for this location. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and prices for this Wendy's?
Menu prices and details can be viewed at order.wendys.com or the Wendy's mobile app after selecting this location.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Pizza Hut, Rally's at 2115 North Verity Parkway, Taco Bell, KFC, Subway, and McDonald's, offering a variety of meal choices in the area.
What nearby restaurants can I visit if I want different cuisine options?
Near this Wendy's you can find Chinese cuisine at Naing's Garden, Italian dining at Spinning Fork Restaurant, and various American and Mexican restaurants including Bourbon's Kitchen and Taco Bout Crab.
Are there any nearby parks or places to relax close to this Wendy's?
Gardner Park, a national park and local attraction, is nearby and a great spot to visit before or after your meal at Wendy's.
Does this Wendy's have drive-thru and dine-in options?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery (where available) for your convenience.