Subway

4.0
478 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Middletown Subway® Restaurant at 4351 Roosevelt Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4351 Roosevelt Blvd, Middletown, OH
45044, United States

Hours

Reviews

4.0
478 reviews
5 stars
246
4 stars
106
3 stars
50
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some employees praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.

Food Quality

While many customers enjoyed the freshness and taste of the sandwiches, there are numerous complaints about poorly made orders, incorrect items, and unsanitary practices.

Cleanliness

The cleanliness of the store is mentioned positively by some customers, but there are also reports of unsanitary conditions and poor food handling practices.

Order Accuracy

Many customers reported issues with online orders being incorrect or not ready on time, leading to frustration and dissatisfaction.

Employee Behavior

There are significant concerns regarding employee behavior, including unprofessional attitudes, lack of respect for customers, and instances of discrimination.
  • MS
    Mikey Sakkinen
    Nov 1, 2025
    5.0
    I want to shout out the long haired guy in there. Everytime he's there I know I'm getting my stuff fresh and exactly how I order. I've been here 3 times and everytime it was ready when I got there and it was out together well not sloppily all over the place like the one on verity does you. Great location, perfect service.
  • HA
    Husam Alshawk
    Oct 24, 2025
    1.0
    Nasty attitude, unprofessional, and there is food, contamination between pork and chicken. They don’t change their gloves nasty as heck. Don’t go to this subway.
  • OO
    Olivia
    Oct 13, 2025
    1.0
    I placed an online order and my sandwiches were made very sloppy and they covered both of my sandwiches in so much mayonnaise you couldn't even pick them up and the bread was extremely soggy . They need to retrain the people they have working here.
  • BM
    Barb Martin
    Jul 22, 2025
    3.0
    The young lady who took care of us was awesome!!!!!
  • EM
    Emily McNabb
    Jul 3, 2025
    1.0
    I have never in my LIFE witnessed such utterly preposterous and uncalled for unprofessional indecency. A gentleman was in line in front of me and when asked what he wanted, the customer informed him that there was a mixup the day prior and his sandwiches were going to be made today per the manager named Jack, the employee, who's name was Chris that I gathered from the interaction, immediately told the customer to stop yelling at him and to lower his voice. To be absolutely clear, in NO way was this customer loud, rude, or raising his voice in ANY way. The employee Chris was immediately combative with the customer, refused to make the sandwiches and told the other employee to make them (she was an absolute gem and seemed extremely put off by the other employee's behavior) as he stormed off to the back office and yelled that he was calling his manager. Leaving the female employee to fend for herself with a line of people, multiple people waiting for pickup orders who were very frustrated looking, floored by the situation they witnessed, and inquiring about their orders with her, she handled the situation with grace letting them know the order she was going to make everything in, as Chris was I could only assume continuing his absolutely uncalled for tantrum in the back and trying to save his ass with his manager. I refused to stay in line and be met with the same attitude from that employee and I left. That was the worst, most disrespectful experience I have ever witnessed in a professional setting towards a customer. I have been at this location in the past and have witnessed similar attitude from this SAME employee towards customers but always want to give people the benefit of the doubt and chalk it up to them having a bad day. I will not be returning to this location and I hope nobody ever has to be treated this way by this employee, or anybody for that matter. Absolutely uncalled for.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at Ridge Center in Middletown, OH?

The Subway at 4351 Roosevelt Blvd operates from 7 AM to 10 PM Monday through Friday, and from 9 AM to 10 PM on Saturdays and Sundays.

Does this Subway location offer pickup and delivery services?

Yes, it offers in-store pickup, curbside pickup, and delivery services for customer convenience.