McDonald's

2.9
1913 reviews
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Business Details

3209 S Main St, Middletown, OH
45042, United States
(513) 422-2476
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3209 S Main St, Middletown, OH
45042, United States

Hours

Reviews

2.9
1,913 reviews
5 stars
449
4 stars
277
3 stars
376
2 stars
200
1 star
611

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted problems with food freshness, including cold, burnt, or improperly prepared items, contributing to negative dining experiences.

Management Concerns

Several customers suggested a need for better management and training, citing disorganization and lack of accountability among staff.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty floors and bathrooms, which detracted from the overall experience.
  • BS
    Becki Spaulding
    5 days ago
    5.0
    This is my favorite McDonald's! Food was hot, employees are friendly, order was accurate and its close to home!
  • MS
    Michael Saturen
    Jan 5, 2026
    4.0
    Three meals for $20 and change on the app, we rarely have issues with our orders at this location, curbside service was fast and courteous. Most importantly, the fries were fresh and crisp!
  • JS
    Jennifer Stevens
    Dec 29, 2025
    1.0
    Everytime I give this location benefit of doubt something always is wrong! It’s closest to me that why but never again! Food is rarely fresh and something is always missing or not right and the coke always taste like carbon! They do not care about quality customer satisfaction or service!
  • LE
    Linda Elsner
    Dec 16, 2025
    1.0
    I ordered a frappe. I waited 20 minutes. They finally bring it out with mocha all over the outside of it. I asked the kid to clean it off since it was going all over me and my truck. I should make him clean my truck. The boy got mad because I asked him to clean it off. Your McDonald losted a loyal customer. The cashier was nice.
  • BC
    Brennan Curry
    Dec 7, 2025
    1.0
    Pulled into the drive through to hear "order now" and nothing else. Very rude way to start, but okay, it is what it is. Got my food and unwrapped it to find mold on my sandwich. Called them to ask for a refund and was told "our bread is perfectly fine I'm looking at it now". I told them it was for sure moldy and they said bring it back or they didn't believe me and then hung up. 👍 Hold y'all like "perfectly fine" bread!
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 3209 S Main St, Middletown, OH?

McDonald's is open daily from 5:00 AM to 10:00 PM.

Does this McDonald's location have a drive-thru service?

Yes, the drive-thru is available daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Friday and Saturday.