McDonald's

2.9
2791 reviews
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Business Details

2351 N Verity Pky, Middletown, OH
45042, United States
(513) 423-1582
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2351 N Verity Pky, Middletown, OH
45042, United States

Hours

Reviews

2.9
2,791 reviews
5 stars
666
4 stars
424
3 stars
502
2 stars
330
1 star
869

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.

Food Quality

Many reviews mentioned cold, old, or incorrect food items, with several customers expressing disappointment in the overall quality.

Management Concerns

There were multiple mentions of poor management and lack of oversight, contributing to ongoing service problems and employee behavior.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including overflowing trash and dirty tables.

Mixed Experiences

While many reviews were negative, a few customers praised specific staff members or noted improvements during certain shifts.
  • JB
    J B
    1 day ago
    1.0
    Can someone please tell me who is over the general manager at this location? Not that it'd do any good to complain but that woman is the rudest employee they have!! She doesn't like it when you match her energy. This place doesn't even deserve 1 star.
  • SK
    sean kelsey
    Jan 1, 2026
    1.0
    They always mess up on people food never get it right. My mom was in there order breakfast at 10 an thru gave her the wrong order an didn't get most of our breakfast food that we order. If I could give a 0 star I would. They always mess up our order.
  • NB
    Nicholas Banks
    Dec 27, 2025
    1.0
    If I could give 0 stars I would. You suck. All the food was incorrect, staff was rude and hung up on me and no one cares about the customer. The entire staff needs fired and replaced.
  • CC
    Christian C
    Dec 19, 2025
    1.0
    What is up with people now adays.. I haven't been to this McDonald's in years because I've never had any luck. Today I tested it. My drink was handed to me through the window with the lid cracked/not completely on. The lid was about as cracked out as the one who handed it to me. Y'all forgot two sandwiches and the frys tasted on the low side. The best part of it all.. was going back in for the sandwichs, then hearing one coworker say too the other "I'll go roll you one on lunch". Won't ever be eating at this location. Can't imagine what goes on back there😳😅
  • YC
    Yaska Cruz
    Dec 19, 2025
    1.0
    I love coming here. It’s to the point they know me as one of their regulars in the morning. But I hate that when I come in here to get an steak muffin, I am continuously getting the folded egg when I’m supposed to be getting the round egg. Can we get with your staff and communicate with them on how to make their sandwich properly? I worked at plenty McDonald’s in my younger years The steak egg muffin gets round egg.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Middletown, OH?

McDonald's in Middletown, OH is open 24/7, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's in Middletown has a drive-thru that operates 24 hours a day, seven days a week.