McDonald's

3.1
2439 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1301 S Breiel Blvd, Middletown, OH
45044, United States

Hours

Reviews

3.1
2,439 reviews
5 stars
649
4 stars
419
3 stars
469
2 stars
263
1 star
639

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions in both the dining area and restrooms.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect food.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including complaints and lack of customer engagement.
  • KW
    Kaitlyn Wheeler
    5 days ago
    1.0
    I have been to this location multiples times and apparently they need to fire majority of the employees and hire new. My order is always messed up.
  • AC
    Angie C
    Nov 13, 2025
    5.0
    We've never had to wait long for our order but if we ever did it was due to short staffing or because they were VERY busy during the time that we went. Never had to wait longer than like 15 mins most sometimes. Granted that may seem like a long time but when your feeding a big family you tend to have to learn to be PATIENT AND WAIT.
  • LJ
    Leah Johnson
    Nov 10, 2025
    1.0
    Had a long wait and told to pull up to third window during lunch. Only ordered one meal. The food was okay and drink until I got to one cheeseburger. I know that mayonnaise does not go on it. And you guys downed it with that. I had a stomache after that and almost got sick. And I was nice and did nothing bad to you guys or said nothing wrong. I was happy to even go there then too, but you all ruined it for me.
  • BF
    Bryanna Ferguson
    Nov 8, 2025
    1.0
    I went tonight they pulled me to the side spot for a guy to come out with food but no drinks I asked where the drinks where he mumbled something and ran off went in and they asking what I had to drink why clear screens if you haven't gotten everything together gave the list of drinks for them to still mess it up and then yall put medium fries into a large cause it's not even full for the extra you spend Do better
  • RG
    R G
    Nov 4, 2025
    1.0
    Over the weekend they served me a steak egg and cheese sandwich the steak was completely raw on the inside. The steak for these sandwiches is raw and made to order. this morning after I placed a mobile order they refused to make it saying they don't serve breakfast till after 6:00 it was 601 while I was standing in the dining room. The response from McDonald's below is bs. I already contacted them using the website and got a response telling me to call the store. What a joke. They don't take anything seriously.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Middletown, OH?

McDonald's in Middletown, OH is open 24 hours every day of the week.

Does McDonald's in Middletown offer delivery services?

Yes, McDonald's offers delivery services including curbside pickup, same day delivery, and no contact delivery.