Numerous customers reported slow service, rude staff, and long wait times for food and drinks.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Positive Experiences
Some customers praised specific servers for their excellent service and noted enjoyable food experiences.
Atmosphere Concerns
Several reviews mentioned a lack of cleanliness and uncomfortable temperatures in the restaurant.
Management Problems
Customers expressed dissatisfaction with management's handling of complaints and overall attitude.
MA
Mike Arnwine
Dec 31, 2025
1.0
Waited an hour for food got wrong food waited 45 minutes for them to ask me if I wanted to keep waiting , I said no and they still charged me for Pepsi, wasted 2 hours of my life for no food and crappy service
HN
Heather Nichols
Dec 29, 2025
5.0
Courtney was awesome. Food was great , hot and came out fresh. The new honey garlic was really good.
ES
Erica Stidham
Dec 19, 2025
2.0
You would think if your paying $9 for a large potato wedge they would atleast cover the bottom of the container, huge rip off and I paid extra for ranch and didnt get it and thats after I called and asked them to double check my order because they ALWAYS mess up. Guess im done ordering from here.
LH
Linda H
Dec 18, 2025
5.0
We stopped by for a late lunch on a Tuesday afternoon.
My burger was great! It was "put together", stacked neatly with care and the lettuce & tomato slice fit perfectly in the bun, not "thrown together", as fast food places routinely do. Onion rings were delicious, hot and freshly made.
Our server was very sweet and helpful, and gave us full service even though she could have coasted thru without so much effort. She even set us up with to-go cups to take our bevrages out with us.
I made sure we tipped her well, because she treated us like gold!❤️
I only gave 4 stars for atmosphere simply because it was pretty cold inside on a cold day. A little puff of warmth would have been mighty nice!
SF
Sam Fetrow
Nov 26, 2025
2.0
Kelly, my waitress has been extremely rude by saying “you guys have to quiet down” as we are having normal conversation amongst friends. I am typing this as I’ve been waiting for 20 minutes for a WATER.