Arby's

3.9
1158 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1315 Elliot Dr, Middletown, OH
45042, United States

Hours

Reviews

3.9
1,158 reviews
5 stars
491
4 stars
317
3 stars
184
2 stars
71
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, overcooked, or lacking in portion size.

Service Issues

Service was frequently described as slow and inconsistent, with some customers experiencing rude interactions.

Cleanliness

The dining area received mixed reviews, with some noting cleanliness while others pointed out unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.

Positive Experiences

Despite the issues, many customers praised friendly staff and some enjoyed their meals, indicating potential for improvement.
  • MF
    Mark Fleeger
    2 days ago
    2.0
    I am not sure how you can serve stale fries at 6:30 PM on a Saturday night but thank you! So if you just wanna go visit, nice people, I would go here if you want decent food you might want to check out other options. Ggrr
  • JN
    Jackie Napier
    Jan 1, 2026
    2.0
    When u ask for extra Arby and horsey sauce and you’re only giving one packet Of each Arby’s, you can do a lot better and not skimp on one packet of each for your customers no matter what store you go to that’s all you get that’s not enough for a sandwich and all of your fries do better
  • LE
    Linda Elsner
    Dec 31, 2025
    1.0
    My husband went through the drive thru. He ordered regular roast beef, loaded Italian, med drink and med curly fries. His loaded Italian didn't have banana peppers on it. The regular roast beef was beef and cheddar. The bun on beef and cheddar had some kind of slimy brown stuff on top and bottom. They don't answer their phones. Like they know they screwed up
  • DD
    David937
    Dec 26, 2025
    5.0
    Ordered a sandwich got home to find it barely had any meat on it , drove back and with our any question the manager made me a new sandwich. Other than driving back and forth I really appreciate him correcting my order. Second sandwich was great thank you
  • CB
    Cass Brian
    Nov 13, 2025
    3.0
    Food was good but the atmosphere was not really clean and service was slow.