Brand Certified
McDonald's
3.1(805 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
15551 Kinsman Rd, Middlefield, OH
44062, United States
Certified by McDonald's • Mar 01, 2026
(440) 632-1386
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
805 reviews
5 stars
237
4 stars
131
3 stars
142
2 stars
79
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often being asked to pull forward and wait for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of cold or poorly prepared items.
Customer Service
While some customers praised friendly staff, many others reported poor service and unprofessional behavior from employees.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, particularly during busy times.
- MVMichael VFeb 22, 20265.0Really great steak biscuits. Went through the drive thru. 2 lanes and was fast.
- EHEven HdjdhdhshsFeb 15, 20262.0This place is a train wreck
- AJAlan JohnstonFeb 14, 20261.0Customer service was horrible food sat in kitchen on tray for 5 minutes getting cold they were just looking at it and when I said something the guy just looked at it and was like did you order this I said I just said that and it was cold I asked to get it remade he said we can't do that I got my money back
- MMMartin MillerJan 31, 20261.0Very disappointed. Service was great and employees were very friendly. The food on the other hand was disappointing. It tasted okay, but the fries were only about half full, and the piece of chicken barely covered half of the bun. I expected to at least get a decent amount of food for the price, but was still hungry afterwards.
- SBSandra BittingDec 29, 20255.0Great service. Most friendly staff. We go there 3 times a week and are always pleased.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website