Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
794 reviews
5 stars
232
4 stars
130
3 stars
140
2 stars
78
1 star
214
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers frequently reported poor management and employee treatment, leading to dissatisfaction.
Service Speed
Many reviews highlighted consistently slow service, with long wait times in both drive-thru and dine-in.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, contributing to frustration.
Cleanliness
While some noted cleanliness improvements, others reported dirty tables and unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others complained about cold or poorly prepared items.
- SCStephanie Clark1 day ago1.0We received no honey mustard for the 6 piece chicken nuggets. Then my fries were in a bag dumped upside down. Not coming back any time soon or at all
- TKTiger Holly K'LynnNov 17, 20251.0This is the 3rd time I've had a take-out within the last 2 months. Both were way sub-par to eat & took forever to reach the car. This morning was my last attempt. I was the only one in line. It took almost 15min to arrive! I had a steak bagel that was burnt! The onions were black & tasted like charcoal! The meat was all gristly! I attempted to eat half but perhaps had 2 mouthfulls. I can sit down elsewhere with coffee refills for less than the price. RIP McDonalds
- RLRed LotusNov 7, 20252.0ordered a double quarter pounder meal and some chicken nuggets didn't get the burger just the nuggets and fries this is now the second time this has happened
- KZKyle ZOct 31, 20251.0If I was the owner of this location I would absolutely lose my mind if I saw the way this place is ran. At 9pm it took me 17 mins to get my order even placed in the drive thru. Because the store likes the pad their window numbers they will only take two cars at a time. and will not accept new cars into the line until the first two cars are completely out of the parking lot. Never an apology for the wait. I see more people standing around than I can even count. Take your money and time elsewhere!
- KMKatie MillerOct 31, 20251.0Absolutely horrible service! They are anything but friendly and it wasn’t even that busy but was standing inside in line waiting to pay for 20 minutes and the people in the back who saw me didn’t bother to come up to the front to help! And then spent another 20 minutes waiting on the food but when it came out it was cold! ABSOLUTELY DO NOT RECOMMEND GOING HERE! If I could give it a negative star I would!
Frequently Asked Questions About McDonald's
What are the regular dine-in hours at McDonald's located at 15551 Kinsman Rd, Middlefield, OH?
This McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in service.
When is the drive-thru at McDonald's Middlefield open?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I get delivery from McDonald's in Middlefield and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM except on Friday and Saturday when it extends until 11:30 PM.
What payment methods are accepted at McDonald's in Middlefield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Middlefield offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
How can I order from McDonald's Middlefield using a mobile app?
You can order via the McDonald's App available on iOS and Android through the provided app store links.
What services are offered at McDonald's Middlefield?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Is there another McDonald's near the Middlefield location?
Yes, there is another McDonald's nearby, which could be an alternative option if you visit the area.
What Mexican restaurants are close to McDonald's in Middlefield?
Nearby Mexican options include El Patron and Kaballos Mexican Kitchen & Bar, perfect for trying different cuisines before or after your visit.
What nearby convenience stores or gas stations can help with quick stops around McDonald's in Middlefield?
Circle K, MAPCO, and Marathon are nearby convenience stores and gas stations that you might find useful when visiting McDonald's in Middlefield.