Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times at both the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly assembled food, leading to customer dissatisfaction.
Food Quality
While some customers praised the food as delicious, there were numerous complaints about food being cold, overcooked, or not meeting expectations.
Cleanliness
Several customers noted unsanitary conditions in the dining area and concerns about food safety practices among staff.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.