Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Cleanliness
Customers frequently noted that the dining area and facilities were dirty, with sticky floors and unsanitary conditions.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Wait Times
Long wait times were a common complaint, with several customers mentioning delays of 20-30 minutes for drive-thru orders.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, overcooked burgers, and unsatisfactory meal quality.
LG
Lillian Geiss
6 days ago
5.0
Most memorable Wendy's experience
KH
Kristin Halfhide
Nov 3, 2025
5.0
Christy (unsure of spelling) was absolutely amazing! The food was hot and fresh and she was great! Will definitely be back!
AK
Adrienne Khan
Nov 1, 2025
5.0
No Atmosphere rating as we used the drive-thru.
We went at lunch time on a Wednesday.
Our food was fresh, hot, and awesome. My single had two cheese slices and what seemed to be a whole salad on top of the burger--that's how much topping I got. DELICIOUS. And filling as well. My son, w ho works in the food industry, and frequents Wendy's, said his double cheeseburger was the best he's ever had from Wendy's. The fries were super hot too! Thanks crew at Wendy's! You're doing it all the right way.
MM
Mariah melendez
Oct 30, 2025
1.0
I wish I could give them 0 stars. Everyone who works here doesn’t care about their job at all. Watching people stand around not even trying to put our order together even though we can see there is food prepared for our order. We also got 2 sandwiches and 1 fry. Unsure why it takes over 10 mins to put that together.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Middleburg Heights, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Middleburg Heights, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 885-4980.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 672 Middleburg Hts Wendy’s serve breakfast?
Yes, this Wendy’s location in Middleburg Heights, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 15170 E. Bagley, Middleburg Heights?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's delivery near Middleburg Heights, OH?
Delivery may be available near you. Check through the Wendy's app or order.wendys.com by entering your delivery address to see availability.
What payment methods does Wendy's accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact this Wendy's location if I have questions or feedback?
You can call this location directly at (440) 885-4980 or reach the Customer Care team via the Wendy's contact page or phone at 888-624-8140.
Where is Wendy's located in Middleburg Heights?
Wendy's is located at 15170 E. Bagley, Middleburg Heights, OH 44130.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Bagley's Grill for American diner fare, Mimi's Pizza, and Good Fella's Pizza if you want to try other restaurants around.
Are there beauty or salon services close to Wendy's in Middleburg Heights?
Yes, The Nails-Middleburg Heights and Technicuts 2000 beauty salons and Mimi's Pizza are nearby, convenient if you want to combine your dining with beauty appointments.
Is there a grocery store near Wendy's where I can shop afterward?
Heinen's Grocery Store is nearby, allowing you to easily combine a visit to Wendy's with grocery shopping.
How can I order from Wendy's using their mobile app?
You can download the Wendy's app from the Apple App Store and use it to place orders, find menu items, and access deals at this location.