Panera Bread

3.7
787 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Middleburg Heights is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
18020 Bagley Rd, Middleburg Heights, OH
44130, United States

Hours

Reviews

3.7
787 reviews
5 stars
320
4 stars
189
3 stars
102
2 stars
56
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff regarding order mistakes.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others complained about cold food, small portion sizes, and unsatisfactory preparation.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Pricing

Many customers felt that the prices were too high for the portion sizes and quality of food received.
  • SL
    Sam Ludwig
    6 days ago
    2.0
    I usually get the chicken noodle soup bowl. Today I got it and can’t even eat it. Has a foul smell and tastes horrible!! Very upsetting. I will not be going back to this location. I’m super disappointed..
  • MC
    Maclovia Carrillo
    Nov 10, 2025
    1.0
    Something needs to be reevaluated about the process here. This store is UNBELIEVABLY slow. I’d love to come here more often, but you waste half of your lunch just sitting in the drive thru. I’ve tried giving this place 3 chances hoping I came on a bad day. Only consistent thing about this specific place is they’re reliably going to waste your time.
  • ES
    Erika Shoop
    Nov 4, 2025
    3.0
    Simply the slowest Panera drive thru I have ever been to. Always a minimum of 15 minutes even when I’m only the second or third car in line.
  • JB
    Jeremy B
    Oct 30, 2025
    1.0
    30 minutes in a drive thru is entirely unacceptable. And then to use the tired excuse of staffing issues to glibly explain away the delay. BS. DO NO COME HERE.
  • LG
    Lisa Gugliotta
    Oct 27, 2025
    1.0
    Nor only do we dislike the cold atmosphere at this location but why is my salad so tiny? The consistently screw me out of salad...toppings are so tiny! Worst Panera!!!!

Frequently Asked Questions About Panera Bread

What are the operating hours of Panera Bread in Middleburg Heights?

Panera Bread in Middleburg Heights is open Monday through Saturday from 6:30 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.

Does Panera Bread offer delivery services?

Yes, Panera Bread Middleburg Heights offers delivery services during their regular operating hours.