CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Middleburg Heights is here with warmth and welcome. Panera Bread. Food as it should be.
Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in order preparation.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, others complained about cold food, small portion sizes, and unsatisfactory preparation.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rude interactions and lack of resolution for issues.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
MB
mike burgio
2 days ago
5.0
Great staff
LM
Laura Marotta
Dec 26, 2025
5.0
Amazing food…and great service
AC
Ashley Cantrell
Dec 12, 2025
1.0
Slowest Panera I’ve ever been to. Just. Don’t. Go. I thought maybe it was a one time occurrence but here I am sitting in line again for 20 minutes to get a iced green tea. They never even apologize for the delay. No joke all the ice was Melted in the drink when I got it.
RM
rebecca mckay
Nov 26, 2025
4.0
I got broccoli n cheddar soup. Good as usual.
SL
Sam Ludwig
Nov 18, 2025
2.0
I usually get the chicken noodle soup bowl. Today I got it and can’t even eat it. Has a foul smell and tastes horrible!! Very upsetting. I will not be going back to this location. I’m super disappointed..
What are the operating hours of Panera Bread in Middleburg Heights?
Panera Bread in Middleburg Heights is open Monday through Saturday from 6:30 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread offer delivery services?
Yes, Panera Bread Middleburg Heights offers delivery services during their regular operating hours.
Can I order online or via an app from Panera Bread Middleburg Heights?
Yes, you can order online through their website or use the Panera Sip Club app available for iOS and Android.
What payment options are accepted at Panera Bread Middleburg Heights?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru service available at Panera Bread Middleburg Heights?
Yes, this Panera Bread location has a drive-thru service for your convenience.
Does Panera Bread Middleburg Heights provide Wi-Fi and dine-in options?
Yes, they offer complimentary Wi-Fi and serve customers who want to dine in.
What types of food does Panera Bread Middleburg Heights specialize in?
They specialize in soups, salads, sandwiches, freshly-baked artisan and specialty breads, including the popular Soup In a Breadbowl.
Which nearby coffee shops can I visit before or after my meal at Panera Bread?
Nearby coffee shops include 7 Brew Coffee and Starbucks, perfect spots if you're looking for a different coffee experience around Panera Bread.
Are there other fast food options near Panera Bread Middleburg Heights?
Yes, you will find several fast food restaurants nearby such as Burger King, McDonald's, Chipotle Mexican Grill, Raising Cane's, and Dunkin'.
What nearby stores and services could be convenient for Panera Bread customers?
Customers can access nearby services and stores like Citizens bank, BP gas stations, Uni Mart convenience store, Kmart, and Clean Express Auto Wash for additional errands during their visit.