Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,135 reviews
5 stars
457
4 stars
239
3 stars
176
2 stars
89
1 star
174
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, leading to a negative dining experience.
Food Quality
Several customers mentioned cold or poorly prepared food, with some exceptions for fresh items.
Service Speed
Customers frequently complained about slow service, particularly during busy times.
Cleanliness
Some reviews noted that the restaurant was clean, while others pointed out the need for better maintenance.
- DTDavid Trotto1 day ago5.0Stopped in for a quick dinner. And there was nothing wrong with my food.
- JMJonathan MorrowDec 28, 20252.0This McDonald's constantly messes up my orders. Food is good, but not always what I order.
- SPSamya PDec 4, 20251.0I ordered breakfast online for pickup at the drive through. I told the woman the code to which she said she doesn’t know it isn’t popping up. I pulled to the first window to repeat the code and she said the same thing again and she said they don’t have my food. I pulled off to check if it was the right mcdonald’s (it was). I pulled back around to the first window and showed the same lady the receipt along with the drive through code. She said to pull up to the second window to which a guy said we don’t have your food and THEN says that I put it in for curbside which i didn’t and that i have to go to curbside. He walked away while i was speaking and they closed the window on me. They couldn’t get their story straight and were bouncing between we don’t have your food and then saying I have to go to curbside and they did have my food because I seen it through the window. I’m honestly not shocked that they had an attitude even after I apologized for any inconvenience. I never got my food or a refund and the workers were truly rude. I wouldn’t eat here ever again!
- MCmoses chickenwaterNov 18, 20254.0I asked for a big Mac made with quarter pounder patties. No problem! It was up in minutes and they brought it to my table. Very friendly service. I subsequently ordered the chicken wrap which was dry and tough. So that was not so great but other than that the place was great.
- JHJackson HudsonNov 17, 20255.0Fresh fries thank you
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 7245 Pearl Rd, Middleburg Heights?
McDonald's at 7245 Pearl Rd is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 10:30 PM.
What delivery and pickup options does McDonald's offer here?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service open daily from 5:00 AM to 11:00 PM.
Are there any real estate agents near this McDonald's location?
Yes, nearby you can find Luba Kohut Realtor, Ben Parojcic Realtor, ARC Property Management, Jacqueline Hunter Real Estate, Chris Crawford Remax Above & Beyond, and RE/MAX Above and Beyond.
What entertainment options are near this McDonald's?
Music Izz Groovy, a music school, is located near this McDonald's, offering a chance for customers to enjoy music lessons or performances before or after their meal.
Are there any medical or dental services near the McDonald's at Pearl Rd?
Yes, several medical providers including Myktek Dental Lab, Inc., Ladan Victor DDS, Troy Austin Frazee (oral surgeon), Western Reserve Oral and Maxillofacial Surgery, Cleveland Cosmetic Surgery, and MinuteClinic at CVS are nearby for any medical or dental needs.