Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,131 reviews
5 stars
455
4 stars
239
3 stars
175
2 stars
88
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.
Food Temperature
Numerous reviews mentioned receiving cold or stale food, particularly fries and sandwiches, leading to dissatisfaction.
Cleanliness
Some customers noted that the restaurant was clean, but others pointed out that tables and floors needed better maintenance.
Pricing Concerns
Several customers expressed frustration over rising prices and felt that the quality of food did not justify the cost.
Mixed Experiences
While some customers had positive experiences with friendly staff and fresh food, many others reported significant issues, indicating inconsistency in service.
- MCmoses chickenwater6 days ago4.0I asked for a big Mac made with quarter pounder patties. No problem! It was up in minutes and they brought it to my table. Very friendly service. I subsequently ordered the chicken wrap which was dry and tough. So that was not so great but other than that the place was great.
- JHJackson HudsonNov 17, 20255.0Fresh fries thank you
- AAAshNov 3, 20251.0I had to throw away my latte because it had way too much syrup… this after coming back to them to fix it because they put the wrong flavor in the first time
- JSJames StrimpelOct 14, 20251.0This is the worst McDonald's I've ever been to they Park you and by the time you get your food it's Cold and missing what you ordered
- RGRiver GoinsSep 20, 20251.0Extremely rude customer service. So rude I didn’t even bother ordering and just drove away. If you hate your job that much just quit??
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 7245 Pearl Rd, Middleburg Heights?
McDonald's at 7245 Pearl Rd is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 10:30 PM.
What delivery and pickup options does McDonald's offer here?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service open daily from 5:00 AM to 11:00 PM.
Are there any real estate agents near this McDonald's location?
Yes, nearby you can find Luba Kohut Realtor, Ben Parojcic Realtor, ARC Property Management, Jacqueline Hunter Real Estate, Chris Crawford Remax Above & Beyond, and RE/MAX Above and Beyond.
What entertainment options are near this McDonald's?
Music Izz Groovy, a music school, is located near this McDonald's, offering a chance for customers to enjoy music lessons or performances before or after their meal.
Are there any medical or dental services near the McDonald's at Pearl Rd?
Yes, several medical providers including Myktek Dental Lab, Inc., Ladan Victor DDS, Troy Austin Frazee (oral surgeon), Western Reserve Oral and Maxillofacial Surgery, Cleveland Cosmetic Surgery, and MinuteClinic at CVS are nearby for any medical or dental needs.