Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,437 reviews
5 stars
514
4 stars
309
3 stars
267
2 stars
122
1 star
225
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and incorrect orders.
Customer Service
Feedback highlighted issues with rude staff and poor management, with several customers expressing dissatisfaction with how they were treated.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others received incorrect or poorly prepared items.
Cleanliness
Multiple reviews pointed out cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
Positive Staff Interactions
Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
- DWD WDec 31, 20255.0Nice fast friendly service
- SMSadie McCarrickDec 27, 20255.0The decorations done by the maintenance man were such a kind gesture and such a good touch to bring some cheer during the holidays!
- LPLeontina PetromaniancDec 22, 20253.0Hey McDonald’s roast me
- NCNick CallasDec 17, 20251.0Drive threw wait was over 20 minutes, block in could not leave cold food horrible Horrible Horrible will never go back to that location
- TJThe real Jack JohnsonDec 7, 20251.0Way too much sauce on our Big Macs
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 18070 Bagley Rd, Middleburg Heights, OH?
McDonald's is open daily from 5:30 AM to 10:00 PM.
During what hours does the drive-through service operate?
The drive-through is open daily from 5:30 AM until midnight.
Can I get delivery or curbside pickup from this McDonald's location?
Yes, the location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I place an order online for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via McDonald's app.
How can I earn rewards or get special mobile offers at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers through the McDonald's mobile app.
What payment methods are accepted at this McDonald's location?
The location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's?
Yes, WiFi service is available for customers at this McDonald's location.
What popular fast food restaurants are located near McDonald's at 18070 Bagley Rd?
Nearby fast food options include Raising Cane's, Burger King, and Pizza Hut, providing varied dining choices in the area.
Are there coffee shops nearby where I can enjoy a beverage before or after my meal at McDonald's?
Yes, there are nearby coffee shops such as 7 Brew Coffee and Starbucks, perfect for a coffee break around your visit.
What other amenities or services are close to McDonald's that might interest customers?
Nearby you'll find automotive services like Clean Express Auto Wash and Sunnyside Automotive Group, banking at Citizens, and health care at the Cleveland Clinic Middleburg Heights Family Health Center.