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Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy
Brand Certified

Einstein Bros. Bagels

4.0
(424 reviews)

Business Details

6799 Pearl Rd, Middleburg Heights, OH
44130, United States
(440) 845-9996
https://locations.einsteinbros.com/us/oh/middleburg-heights/6799-pearl-rd

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
6799 Pearl Rd, Middleburg Heights, OH
44130, United States

Hours

Reviews

4.0
424 reviews
5 stars
247
4 stars
69
3 stars
31
2 stars
29
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with several instances of poor customer service experiences.

Food Consistency

There were numerous complaints about incorrect orders and inconsistent food quality, particularly with bagels and sandwiches.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty tables and unsanitary conditions.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices relative to the quality and size of the food.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • LG
    Lisa Gugliotta
    Feb 24, 2026
    1.0
    Barely any toppings!!!!
  • ZB
    Zoe Binegar
    Feb 15, 2026
    2.0
    I’m very disappointed. I started coming to this spot on Sunday mornings & At first everything was awesome. I was definitely a bit turned away when an elderly customer spilled a beverage in line & the staff continued to laugh at them & scold them from behind the counter. Another time I ordered an iced chai & specifically asked to see the difference in iced chai beverage sizes, the worker turned around & made a hot chai, I was really confused because less than 5 minuets ago we conversed about the iced chai, she then walked away & ignored me when I tried to ask for it to be fixed. But I really did like the bagels, I continued on my routine of coming once a week on Sundays & somehow It just kept getting worse. I had received completely wrong bagels before, getting a plain when I ordered a blueberry, also receiving bagels with literally less than a thin layer of the schmear, to the point we’re it is barley visable. That is just so rude & I know it’s not company standard considering the images of the schmeared bagels. My breakfast egg sandwiches have been inconsistent with the ingredients & If they are cut or not in half. This passed visit was my really sad breaking point of leaving this review, I was super excited to redeem my birthday bagel & I received it burnt to a crisp on either ends. It’s not allowing me to attach an image but the regularly light yellow bagel was completely charred. I also ordered a backup bagel knowing sometimes it isn’t the best, & that was a blueberry with schmear, but it had of course little to none in it. I have noticed that the workers seem to care more about the dine in orders than the take out, but I am always headed places & thought I could trust that my bagel would be cared for.
  • RG
    Ray Gualtier
    Feb 11, 2026
    5.0
    I go to this location almost everyday for work. Matt and the crew are excellent..They know my regular order, knock it out and always get it right! If you are looking for good food and great service I definitely recommend this place.. Ray G
  • JM
    Joan Moran
    Feb 11, 2026
    5.0
    Very friendly team! Food was very good and everything was clean
  • SL
    Steve Lavinski
    Feb 3, 2026
    3.0
    It's clean for sure. Food is good. My problem with my last visit was that I ordered my bagel sandwich minus onion to go. When I got home there was onion on it. Ok... no big deal... I just take the onion slices off. I couldn't take the onion slices off since it was chopped onion. 😡 Since it was a $10 Lox bagel that I was craving for a few weeks, I ate it. Not worth driving back to the store which would wasted another hour of my day. Very disappointing.

Frequently Asked Questions About Einstein Bros. Bagels

What are the operating hours of Einstein Bros. Bagels in Middleburg Heights?

Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On December 24th, the hours are 7:00 AM to 1:00 PM, and it is closed on December 25th.

Where is Einstein Bros. Bagels located in Middleburg Heights?

Einstein Bros. Bagels is located at 6799 Pearl Rd, Middleburg Heights, OH 44130, USA.

Brand Certified Facts from Einstein Bros. Bagels

This information is certified by Einstein Bros. Bagels and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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