Dunkin'

4.2
796 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Middleburg Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17801 Bagley Rd, Middleburg Heights, OH
44130, United States

Hours

Reviews

4.2
796 reviews
5 stars
488
4 stars
146
3 stars
71
2 stars
33
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and order inaccuracies.

Pricing Issues

Many customers express frustration over high prices compared to other Dunkin locations, with reports of significant price gouging.

Cleanliness and Atmosphere

The location is frequently noted for its cleanliness and pleasant atmosphere, although some reviews mention negative interactions between staff.

Product Quality

While some customers enjoy the freshness of food and drinks, others complain about the quality of donuts and food items, citing issues like stale products.

Order Accuracy

There are numerous complaints about incorrect orders, with customers often receiving the wrong items despite clear communication.
  • QP
    Queen Precious
    Nov 11, 2025
    5.0
    I stopped by Dunkin’ Donuts in a hurry to grab a quick breakfast sandwich meal, hot chocolate, and some donut holes. I wasn’t disappointed at all—the food was fresh, the service was quick, and everything tasted great. It was exactly what I needed to start my day. I truly appreciate the consistency and friendly service here!
  • JS
    Jocelyn Szalai
    Nov 4, 2025
    1.0
    The prices at this location are astronomical compared to all other Dunkin location locations in the area. This used to be one of my favorite ones to visit, but my very last visit my latte was $6.50. Not only can I get a better latte and a local coffee shop for less I can also go to Starbucks or seven brew which are right next to this Dunkin and get a cheaper latte that taste either the same or better. Absolutely awful how much they are charging customers just for a coffee in the morning now they’ve been pushing it for a while with their increases, but now I am safe to say I will not Be returning. I also got a plain bagel with butter and they charged me $.70 for the butter. I’m over it.
  • DG
    Dr. Gottlieb
    Oct 23, 2025
    5.0
    Dunking Donuts on Bagley Rd. Also co-branded with Baskin Robbins. Fresh delicious donuts and fresh HOT coffee ☕️. Close to lots of hotels and motels. Quick and friendly service.
  • ER
    Emma Rzicznek
    Oct 23, 2025
    1.0
    Placed a mobile order used my points it was $6.50 went through the drive through they didn’t have my order apparently even tho I showed proof I ordered it so the guy took my phone and replaced the order for $10 without my permission so now I paid $16.50 when my order was suppose to be 6.50 and he said he refunded me but all he did was scan my reward points 😂 so now I’m out the money!
  • CR
    Conrad riffle
    Oct 22, 2025
    1.0
    Up charging lattes 3 extra dollars then usual.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Middleburg Heights, OH?

Dunkin' in Middleburg Heights is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.