Chipotle Mexican Grill

3.3
277 reviews
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Business Details

6860 Pearl Rd, Middleburg Heights, OH
44130, United States
(440) 586-6685
https://locations.chipotle.com/oh/middleburg-heights/6860-pearl-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3907
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About

Mexican Restaurant
Chipotle 130th & Pearl is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6860 Pearl Rd, Middleburg Heights, OH
44130, United States

Hours

Reviews

3.3
277 reviews
5 stars
118
4 stars
30
3 stars
20
2 stars
29
1 star
80

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Service Speed

Customers frequently mentioned long wait times for both in-store and online orders, with some orders being significantly delayed.

Food Quality

There were mixed reviews on food quality, with some praising freshness while others noted blandness and poor portion sizes.

Staff Attitude

Numerous reviews highlighted unprofessional behavior and rudeness from staff, impacting the overall customer experience.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, citing dirty tables and unsanitary conditions.
  • BW
    Bryan Weddle
    Dec 29, 2025
    1.0
    Ordered from app a family meal that supposedly fed 4-6, but barely fed 3! Put order in at 415 for an 840 pickup and had to wait until 905 to get food! Upon getting order, there was no lettuce, no queso, and no corn salsa! Chicken was Cold after 5 minute ride home from restaurant! Order was made at 415, so it not being ready is completely Wrong and messing up the order by shorting in amount of food and shorting order by not fulfilling order is Unacceptable! Do Better for Sake of other customers!
  • MM
    Mark Moenich
    Dec 28, 2025
    1.0
    Ordered at 6:50; App said it would be ready at 7:10. Order was ready after 8 pm on a random Sunday. Maybe dont accept orders if you know you’re backed up over an hour
  • WW
    william
    Dec 26, 2025
    3.0
    The chicken was ice cold, and the allegedly just finished cooking it. They were also out of cheese, which is whatever, but they said the cheese would be back in stock in 45 mins, yet it took 1 1/2 hours
  • JM
    jade Mitchell
    Dec 16, 2025
    5.0
    Haven’t had a good chipotle experience in such a long time, it was refreshing to stop in this location today! The staff was friendly and efficient!
  • NM
    nathan mendez
    Dec 13, 2025
    5.0
    I come here often and food is always good and employee Starr is always so nice. 10/10 service hands down
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 130th & Pearl offer?

Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

Where is Chipotle Mexican Grill located at 130th & Pearl?

It is located at 6860 Pearl Rd, Middleburg Heights, OH 44130, USA.