Wendy's

3.0
1085 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
220 South Heincke Road, Miamisburg, OH
45342, United States

Hours

Reviews

3.0
1,085 reviews
5 stars
283
4 stars
213
3 stars
160
2 stars
124
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, with long wait times in the drive-thru and at the counter.

Food Quality

Many reviews highlighted issues with food being cold, overcooked, or incorrect, leading to dissatisfaction.

Staff Behavior

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Frequent mentions of poor management practices, including lack of accountability and inadequate training for staff.

Cleanliness

Numerous complaints about unsanitary conditions in the restaurant, including dirty tables and improper food handling.
  • AG
    Ashlynn Gilmore
    Nov 12, 2025
    2.0
    I've went here twice and been disappointed. Messed up my orders the fries aren't fresh and staff are rude
  • HH
    Hawk3y305
    Nov 8, 2025
    5.0
    I always order mobile pickup, and the food is made relatively quickly and always tastes good. The value is pretty much unmatched, a couple bucks for a chicken sandwich or $5 for a whole meal. Restaurant is always clean and plenty of seating.
  • TP
    Tommy Post
    Nov 7, 2025
    2.0
    Unreasonable wait time with no cars in drive-thru and on top of that they forgot multiple items to the order. 3:00pm on a normal week day with little to no customers. Quality of food was terrible.
  • DH
    Donald Habbyshaw
    Oct 26, 2025
    1.0
    lazy people food was wrong an then they answer phone an hang up without saying anything completely unacceptable
  • ML
    misery loki
    Oct 11, 2025
    1.0
    Service was horrible sat in the drive thru waiting to order for almost ten minutes, the person taking my order kept coming back saying just a few more minutes When I finally got to order I pulled around to see the truck that just ordered before me still waiting at the window The person working the drive thru window had to take the orders, make the food, cash out the customers, bag the food and hand it out the window It should not take no 20 plus minutes to order a biggie bag for my 4 year old and then have to drive off and head to another location due to the service basically at a stand still for one customer at the drive thru window that had been there 20 minutes already Horrible service Horrible experience Horrible location to try and get food Never again for this location

Frequently Asked Questions About Wendy's

Is S Heincke Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.