McDonald's

3.4
2426 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8240 Springboro Pike, Miamisburg, OH
45342, United States

Hours

Reviews

3.4
2,426 reviews
5 stars
761
4 stars
532
3 stars
446
2 stars
215
1 star
472

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Mixed reviews on food quality; some praised fresh and hot food, while others complained about incorrect orders and poor preparation.

Staff Attitude

Feedback highlighted a lack of professionalism and friendliness among staff, with several customers mentioning rude behavior.

Cleanliness

Customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.

Inconsistent Experience

While some customers had positive experiences with quick service and accurate orders, many others reported significant issues, indicating inconsistency in service quality.
  • YC
    Your Agent John Clark
    4 days ago
    5.0
    I am a simple man with one simple request every time I eat at McDonald’s. I want hot fries. Not warm. Not kind of hot. Hot. A lot of places miss the mark on that, but not today. Today Kyniah made my entire day. She listened when I asked for fresh hot fries and she made sure the person working the fryer knew how important it was to get them right. That alone earned five stars. Hot fries are my favorite food in the world and always have been. When I was a kid my mom made me wait until I got home to eat them. Ever since I turned eighteen years old those fries have never made it out of the parking lot. I am fifty two now and that has not changed one bit. To make things even better, Ty brought out my order. The fries were not the correct ones at first. The moment I mentioned it he apologized, turned around and went straight back inside to grab the hottest and freshest fries they had. No attitude. No hesitation. Just excellent customer service. These two employees are outstanding and this location has officially earned a loyal fan. Thank you for hiring people who truly care about doing the job right. I will absolutely be back soon.
  • PG
    Peace Of God4lyfe
    Nov 16, 2025
    1.0
    I ordered from this location and was missing a whole order. I called in to the restaurant and I was told to bring my entire food to the restaurant. I requested to speak to a manager on duty. She came, looked at with an attitude without listing to what I had to say and just told one of the workers to just give me what I am missing. And walked off with a stinking attitude. I have NEVER felt this humiliated and embarrassed in my life like this. I will NEVER order from this location again.
  • RM
    Renita Mitchell
    Nov 9, 2025
    1.0
    This used to be one of the best McDonald's, not anymore,we ordered at the speaker and when we got to the window the rude cashier said we didn't get your order and that you have to go back around and then she slams the windows and walk off! Will not return but Mgmt need to work on their employees customer service skills!
  • BS
    bethany s
    Nov 3, 2025
    1.0
    Okay we went to 3 McDonald's and yet somehow all of there ice creams machines were broken like dont you think that's a little suspicious?
  • JH
    Jared Heidecker
    Oct 23, 2025
    1.0
    Literally the single worst experience I’ve ever had at a McDonald’s. 9pm on a Thursday and we ordered a couple drinks and a fry on the app. Waited in the drive through line for 15 minutes, got up to the speaker and was greeted by the automated introduction then nothing for another 10 minutes. Decided that we already paid for the food, might as well try and get it from inside? Not gonna happen. Both entrances locked. Multiple people waiting for their food with no answer and no word from anyone.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Miamisburg, OH?

McDonald's in Miamisburg is open 24 hours every day, from 00:00 to 23:59.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services every day from 4:00 AM to 3:59 AM, including same-day and no-contact delivery.