McDonald's

3.4
2436 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8240 Springboro Pike, Miamisburg, OH
45342, United States

Hours

Reviews

3.4
2,436 reviews
5 stars
766
4 stars
533
3 stars
447
2 stars
216
1 star
474

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, with several customers expressing dissatisfaction with how their concerns were handled.

Food Quality

While some customers praised the freshness and quality of the food, others reported issues with incorrect orders and poorly prepared items.

Service Speed

Many customers experienced long wait times in both drive-thru and dine-in, with complaints about slow service and unacknowledged orders.

Cleanliness

Several reviews mentioned that the restaurant was not clean, with dirty tables and unsanitary conditions noted by customers.

Inconsistency

The overall experience varied greatly, with some customers having excellent service while others reported terrible experiences, indicating a lack of consistency in service quality.
  • JK
    Jeffrey Knipp
    2 days ago
    5.0
    It's McDonald's
  • JS
    Josh Scharnick
    Jan 5, 2026
    4.0
    My order is always accurate, but sometimes the sandwiches are built without care. This has only happened once or twice, hence the 4 stars. It's my only beef with this location, thus I must vocalize it. Still- 4 stars. All the staff are super friendly too!
  • AJ
    Alexander Jones
    Jan 3, 2026
    1.0
    Ordered two smoothies through the app to be told they weren’t available. That’s fine but I was then told to try for a refund through the app. Come home to find out there’s no option to process a refund through the app. Not going to go back and waste even more time over it. Just ganna stay away from McDonalds for a while. EDIT: Aside from the two smoothies I got 2 apple pies. This was one of them. There’s not even pie filling in it. Got 1/4 items right smh.
  • PM
    Paula Melito
    Dec 25, 2025
    1.0
    They gave us a box soaked with grease and yelled at us from the kitchen - “that’s how it’s supposed to be”. Rude.
  • BR
    Barton W Rice
    Dec 5, 2025
    2.0
    Absolute dismissive bs at this location. I come through every day for a large decaf coffee. Half the time its not made but today was worse. I asked for decaf because I have a heart condition, but they gave me fully caffinated. I know because a half an hour later I'm at work in a full on cold sweat thinking Im having a heart attack. Absolutely unacceptable and dangerously dismissive. People who want decaf need it for a reason. Get it together.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Miamisburg, OH?

McDonald's in Miamisburg is open 24 hours every day, from 00:00 to 23:59.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services every day from 4:00 AM to 3:59 AM, including same-day and no-contact delivery.