Business Details
About
Mexican Restaurant
Chipotle Austin Landing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
848 reviews
5 stars
319
4 stars
150
3 stars
80
2 stars
65
1 star
234
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, burnt chicken, and overly salty dishes.
Cleanliness
Many reviews highlighted the restaurant's cleanliness issues, with dirty tables, overflowing trash, and unsanitary food preparation areas.
Service Speed
Numerous customers experienced slow service, long wait times, and inefficient staff, often leading to frustration.
Portion Sizes
Several reviews mentioned skimpy portion sizes, with customers feeling they received less food than expected for the price.
Customer Service
Customer service was often described as rude or unhelpful, with employees displaying a lack of motivation and professionalism.
- LTLisa Tensi4 days ago1.0For $13, you’d think the bowl at least be more than half full. There is hardly any cheese. Zero rice. Barely any chicken. Not to mention how far behind they were in orders
- JJJayrockNov 17, 20251.0This location is in need of some corporate training! Maybe even a corporate shake up! I see all these bad comments from months back,when is Chipotle going to step in and straighten out this location? Do you care about your customers? I went there last week, this is my third time going there,and 3 times is enough for me! The employees are not taking care of the customers,there's a black guy working there and i think he is a manager. Everytime i go in there he cuts his eyes at me. Bad attitudes in this place!
- PPPalyboyOct 8, 20251.0The food are too salty
- MTMary TaylorOct 5, 20251.0Such a disappointment. For the cost you'd think they'd do better. I ordered 3 carne asada tacos. There's like 3 little sttips and ton of sour cream, barely any cheese. The guacamole is BROWN all the way through. Gross! Do better.
- EMElaina MaynardOct 5, 20251.0You might as well just drive straight to centerville and go to chipotle there. World’s slowest people work here. This woman literally took 15 minutes to make 1 bowl and 1 burrito. 7 of those minutes was her spinning the bowl on the counter about 15 times “tightening” the lid. The manager is no where to be found and the line is to the door. Was absolutely the most mind numbing experience I’ve ever had in my entire 22 years of living.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Austin Landing specialize in?
Chipotle Austin Landing specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill Austin Landing?
Chipotle Austin Landing is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Austin Landing offer pickup and delivery services?
Yes, Chipotle Austin Landing provides both in-store pickup and delivery services.
How can I order food online from Chipotle Austin Landing?
You can order online via the Chipotle app or their website at https://order.chipotle.com/.
Does Chipotle Austin Landing use sustainable and humanely sourced ingredients?
Yes, Chipotle follows "Food with Integrity" principles that prioritize sourcing ingredients from farms adhering to humane and sustainable practices.
What payment options are available at Chipotle Austin Landing?
Chipotle Austin Landing accepts credit cards and offers gift cards as payment options.
Is Chipotle Austin Landing welcoming to LGBTQ customers?
Yes, Chipotle Austin Landing welcomes LGBTQ customers.
What nearby restaurants can I visit before or after dining at Chipotle Austin Landing?
Nearby restaurants include Big Chicken for fast food chicken, Five Guys for burgers, BJ's Restaurant & Brewhouse for American cuisine, Noodles & Company for noodles and pasta, and Dewey's Pizza for Italian-style pizza.
Are there any nearby spas where I can relax before or after visiting Chipotle Austin Landing?
Yes, nearby spas include spavia day spa - austin landing and Spavia Austin Landing offering massage and skin care services.
What shopping options are available near Chipotle Austin Landing?
Nearby shopping options include T.J. Maxx & HomeGoods for department and home goods, Pet Valu for pet supplies, and GNC for vitamins and supplements.