Arby's

3.8
690 reviews
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Business Details

101 S Heincke Rd, Miamisburg, OH
45342, United States
(937) 866-0431
http://www.arbys.com/locations/us/oh/miamisburg/101-s-heincke-rd/store-725
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
101 S Heincke Rd, Miamisburg, OH
45342, United States

Hours

Reviews

3.8
690 reviews
5 stars
283
4 stars
160
3 stars
121
2 stars
52
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with the automated ordering system, leading to incorrect orders and long wait times.

Food Quality

While some customers praised the freshness and taste of the food, others complained about portion sizes and incorrect items in their orders.

Staff Friendliness

Many reviews highlighted the friendliness of the staff, although there were instances of rude service reported.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices relative to the quality and quantity of food received.

Cleanliness and Atmosphere

The restaurant was generally noted for being clean and well-maintained, contributing positively to the dining experience.
  • RL
    Robert Lawton
    Jan 2, 2026
    1.0
    This Arby's uses an AI drive through agent that asks 5 different questions after your order is placed. And if that wasn't bad enough, it has to wait and "think" about each of your answers. You have chosen to deliberately make the customer's drive through experience worse. Won't be coming back.
  • PH
    Patricia Hammond
    Oct 13, 2025
    5.0
    We love Arby's.
  • LG
    linda gross
    Sep 3, 2025
    3.0
    Tonight went thru drive thru with automated ordering. Ordered a french dip and swiss sandwich and two cherry turnovers. Automated ordering asked if I would like the meal so I said ok. Usually few more bucks for meal. When I got up to window my order was 18.00 and change. Automated ordering never read order back to me. So when I got home with my order no fries in my bag and turnovers were apple not cherry. Even though my sandwich was good, it wasnt worth 18.00 and change when I got no fries and the wrong turnovers. Lesson learned check order before pulling away. Would have gone back but had already drove home before I checked order and it's a school night. uggg!!
  • ES
    Eric Standafer
    Aug 7, 2025
    1.0
    Cheese cups were less than 10 percent filled. More bun than meat on ham and swiss sandwiches. Feeling pretty ripped off. Payed 30 bucks and could have bought the same amount of food at a grocery for about 10. Shameful...
  • HH
    Hannah
    Aug 7, 2025
    3.0
    5 stars for the employees who work the drive through. They are always friendly and easy to deal with. 3 stars because they have an automated ordering system for the drive through that gets my order wrong often
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