Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Feedback indicates inconsistent service, with some staff being friendly and helpful while others displayed rudeness and poor attitudes.
Food Quality
Customers experienced mixed reviews on food quality, with some praising freshness and taste, while others complained about cold or undercooked items.
Cleanliness
The restaurant's cleanliness received both positive and negative remarks, with some noting clean environments and others mentioning greasy floors.
Speed of Service
While some reviews highlighted fast service, others criticized slow drive-thru times and long waits.
AP
Al Paolino
2 days ago
4.0
Wendy's burgers made fresh, frosty's are a staple.
SC
Steve Corrao
2 days ago
1.0
Slow and rude
MB
Melanie Barton
Dec 31, 2025
5.0
Oh! Wendy's is almost always great!
AA
amber kissinger (amber)
Dec 28, 2025
1.0
My boyfriend and I visited this location on Sunday December 28th at 5:30pm just wanting a quick and simple dinner. There wasn’t a staff member in sight. When staff did appear from the back, they turned around when seeing us. Which was just plain rude. We stood at the counter for 10+ minutes just waiting for our order to be taken until someone spotted us up front and alerted the rest of the shift. Everyone on shift emerged from the back (5 people).
The girl who took our order seemed annoyed that we were there. Post our order being delivered to our table, my sandwich was incorrect, so my boyfriend had to yell to the back to ask for some mayonnaise. I told him it was fine and it didn’t matter. Eventually someone came up front and we could ask for a side.
I’ve never once had an issue with this location, it just is really disappointing. We won’t be back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 6866 Center Street, Mentor, OH?
This Wendy's location is open daily from 6:00 AM to 12:30 AM, including drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 6866 Center Street offers drive-thru service every day from 6:00 AM to 12:30 AM.
Can I order Wendy's food online or through a mobile app for this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does the Wendy's at 6866 Center Street serve breakfast?
Yes, this location serves breakfast daily with options such as breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location with questions or feedback?
You can call the restaurant directly at (440) 205-0247, reach Customer Care by phone at 888-624-8140, use live chat or provide feedback on Wendy's Contact page and Customer Satisfaction Survey online.
Is delivery available at this Wendy's in Mentor, OH?
Delivery may be available depending on your address. Use the Wendy's app or order.wendys.com to check delivery availability for your location.
What other fast food options are near Wendy's at 6866 Center Street?
Nearby fast food options include Jet's Pizza for pizza, Raising Cane's for chicken, Taco Bell for Mexican-style fast food, and another Wendy's location nearby.
Are there any nearby gas stations or car services near this Wendy's?
Yes, nearby automotive-related places include Sunoco Gas Station, Speedway, Marathon gas stations, Classic Commercial Truck & Fleet Center, Classic Chevrolet, and car rental agencies like Enterprise Rent-A-Car and Hertz.
What nearby amenities might be useful for customers visiting this Wendy’s in Mentor?
Customers might find it convenient that nearby are Giant Eagle Supermarket for grocery shopping, Starbucks for coffee, University Hospitals Urgent Care Mentor for medical needs, and various automotive services and rental agencies.