Wendy's

3.9
622 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6866 Center Street, Mentor, OH
44060, United States

Hours

Reviews

3.9
622 reviews
5 stars
294
4 stars
144
3 stars
72
2 stars
31
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for being fresh and well-prepared, though there were complaints about cold or undercooked items.

Service Speed

Many reviews highlighted quick service, especially in the drive-thru, but some customers experienced long wait times.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with special requests not being honored.

Staff Attitude

While some customers noted friendly and polite staff, others reported rude behavior and a lack of professionalism from employees.

Cleanliness

The restaurant was generally described as clean, but some reviews mentioned issues like greasy floors and unsanitary conditions.
  • JA
    Jennifer Angelo
    Nov 14, 2025
    1.0
    The manager was very rude to a new employee. I came in at 10:41 on November 14th 2025. The cashier had a question and the manager replied in a snotty rude way, what do you want? They weren't busy. And even if they were that is not how you treat employees. The manager seemed inconvenienced. The cashier was sweet. And just wants to know how to do her job correctly.
  • PL
    Peggy Light
    Nov 1, 2025
    2.0
    I used to be able to come here with my granddaughters. And they would get a burger and I would get a baked potato and not feel bad about it. They no longer have real butter and they use some sort of nasty cheese sauce on their potato. So if it was ever healthy, it's not anymore.. The service was OK. There's really just no good option for someone who's trying to eat healthy at fast food places.
  • CH
    C. H-Wells
    Oct 31, 2025
    4.0
    It's Wendy's, so you don't come for the atmosphere, but for comfort food and quick bite to eat. Food is often inconsistent depending on the time you go, but again, it's fast food and you don't expect 5 star service or quality. The staff do their best and get the order correct most of the time.
  • MM
    Mark
    Oct 21, 2025
    4.0
    The food was excellent, well made and fresh. The service was prompt, polite, and the order was correct the first time. 4 stars instead of 5 though because the employees with long hair were not wearing hair nets. An easy fix if the owner decides to buy a box of them. I will return, this place is good and has the potential to be top-notch!
  • C8
    Carmella 8207
    Oct 14, 2025
    5.0
    I went in to get food and had the best experience, greeted as soon as I walked in. The staff was amazing and so polite helping me order. Definitely best Wendy’s in Ohio

Frequently Asked Questions About Wendy's

Is 6866 Center St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.