Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently praised the food for being fresh and well-prepared, though there were complaints about cold or undercooked items.
Service Speed
Many reviews highlighted quick service, especially in the drive-thru, but some customers experienced long wait times.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and issues with special requests not being honored.
Staff Attitude
While some customers noted friendly and polite staff, others reported rude behavior and a lack of professionalism from employees.
Cleanliness
The restaurant was generally described as clean, but some reviews mentioned issues like greasy floors and unsanitary conditions.
JA
Jennifer Angelo
Nov 14, 2025
1.0
The manager was very rude to a new employee. I came in at 10:41 on November 14th 2025. The cashier had a question and the manager replied in a snotty rude way, what do you want? They weren't busy. And even if they were that is not how you treat employees. The manager seemed inconvenienced. The cashier was sweet. And just wants to know how to do her job correctly.
PL
Peggy Light
Nov 1, 2025
2.0
I used to be able to come here with my granddaughters. And they would get a burger and I would get a baked potato and not feel bad about it. They no longer have real butter and they use some sort of nasty cheese sauce on their potato. So if it was ever healthy, it's not anymore.. The service was OK. There's really just no good option for someone who's trying to eat healthy at fast food places.
CH
C. H-Wells
Oct 31, 2025
4.0
It's Wendy's, so you don't come for the atmosphere, but for comfort food and quick bite to eat. Food is often inconsistent depending on the time you go, but again, it's fast food and you don't expect 5 star service or quality. The staff do their best and get the order correct most of the time.
MM
Mark
Oct 21, 2025
4.0
The food was excellent, well made and fresh. The service was prompt, polite, and the order was correct the first time. 4 stars instead of 5 though because the employees with long hair were not wearing hair nets. An easy fix if the owner decides to buy a box of them. I will return, this place is good and has the potential to be top-notch!
C8
Carmella 8207
Oct 14, 2025
5.0
I went in to get food and had the best experience, greeted as soon as I walked in. The staff was amazing and so polite helping me order. Definitely best Wendy’s in Ohio
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mentor, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mentor, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 205-0247.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 6866 Center St Wendy’s serve breakfast?
Yes, this Wendy’s location in Mentor, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 6866 Center Street, Mentor, OH?
This Wendy's location is open daily from 6:00 AM to 12:30 AM, including drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 6866 Center Street offers drive-thru service every day from 6:00 AM to 12:30 AM.
Can I order Wendy's food online or through a mobile app for this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does the Wendy's at 6866 Center Street serve breakfast?
Yes, this location serves breakfast daily with options such as breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location with questions or feedback?
You can call the restaurant directly at (440) 205-0247, reach Customer Care by phone at 888-624-8140, use live chat or provide feedback on Wendy's Contact page and Customer Satisfaction Survey online.
Is delivery available at this Wendy's in Mentor, OH?
Delivery may be available depending on your address. Use the Wendy's app or order.wendys.com to check delivery availability for your location.
What other fast food options are near Wendy's at 6866 Center Street?
Nearby fast food options include Jet's Pizza for pizza, Raising Cane's for chicken, Taco Bell for Mexican-style fast food, and another Wendy's location nearby.
Are there any nearby gas stations or car services near this Wendy's?
Yes, nearby automotive-related places include Sunoco Gas Station, Speedway, Marathon gas stations, Classic Commercial Truck & Fleet Center, Classic Chevrolet, and car rental agencies like Enterprise Rent-A-Car and Hertz.
What nearby amenities might be useful for customers visiting this Wendy’s in Mentor?
Customers might find it convenient that nearby are Giant Eagle Supermarket for grocery shopping, Starbucks for coffee, University Hospitals Urgent Care Mentor for medical needs, and various automotive services and rental agencies.