Service Quality
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a generally negative perception of service.
Food Quality
Many reviews highlighted issues with food quality, including burnt items, stale chips, and incorrect orders, contributing to dissatisfaction.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty bathrooms and dining areas, which detracted from their overall experience.
Inconsistent Experience
While some customers praised the food and service, many others reported frequent issues, indicating a lack of consistency in performance.