Taco Bell

3.2
706 reviews
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Business Details

9486 Mentor Avenue, Mentor, OH
44060, United States
(440) 392-0319
https://locations.tacobell.com/oh/mentor/9486-mentor-avenue.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9486 Mentor Avenue in Mentor. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9486 Mentor Avenue, Mentor, OH
44060, United States

Hours

Reviews

3.2
706 reviews
5 stars
226
4 stars
139
3 stars
101
2 stars
60
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a consistently poor service experience.

Food Quality

Many reviews highlighted issues with food quality, including burnt items, stale chips, and incorrect orders, contributing to customer dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and bathrooms, which negatively impacted their overall experience.

Inconsistent Experience

While some customers praised the location for good service and food, many others reported frequent problems, indicating a lack of consistency in service and food preparation.

Management Concerns

Feedback suggests that management may be neglecting the location, as issues with staffing and operational hours were frequently mentioned.
  • NN
    Nadine
    Nov 17, 2025
    1.0
    No ice in my sweet tea , didnt ask if I wanted any sauce for my tacos...rude staff
  • DH
    Don Herman
    Nov 16, 2025
    1.0
    Garbage
  • CF
    carrie frankina
    Nov 1, 2025
    1.0
    went here to pick up a doordash and while i was waiting on them to make and finish the order i walked up to the kiosk and before i even got to place a order i was told its in the “policy” that i can’t order anything while doordashing and they won’t make it. all i wanted was a drink? please show me that policy please.
  • JF
    Joe Fellows
    Oct 16, 2025
    1.0
    Their chips, cinnamon twists, or anything that comes out of the fryer at this location is disgusting. I try this location, which is close to my house, 1-2 times per year hoping for an improvement, but they've had a gross fryer at this location for at least 5 years now. Drive to Painesville for much better food quality.
  • MO
    Michael Otto
    Oct 13, 2025
    1.0
    We went in with a group of guys first of all the order pad wasn't working then one of the guys accidentally didnt put in dine it. There where 3 different payments made 2 of them had pain the dine in tax the girl working wouldnt let the one guy dine in and sit with the group. He offered to pay the tax separately just to sit with us but she wouldnt let him. Mind you there was attitude the whole time because they didnt want us to be there so they could eat their feast of Popeyes just laying out In the lobby taking up 3 tables. Don't go here just terrible people and attitudes dealing with your food.
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Frequently Asked Questions About Taco Bell

What are the regular hours of operation for this Taco Bell location?

This Taco Bell in Mentor is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, 9:00 AM to 2:00 AM on Thursdays, and 9:00 AM to 4:00 AM on Fridays and Saturdays.

Does this Taco Bell have a drive-through service and what are its hours?

Yes, the Taco Bell at 9486 Mentor Avenue offers drive-through service with hours matching the regular store hours: open from 9:00 AM to 3:00 AM Mon-Wed and Sun, until 2:00 AM on Thursday, and until 4:00 AM on Friday and Saturday.