Pizza Hut

3.9
361 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 7345 Lakeshore Blvd in Mentor, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupNot available

Location

Pizza Hut
7345 Lakeshore Blvd, Mentor, OH
44060, United States

Hours

Reviews

3.9
361 reviews
5 stars
203
4 stars
51
3 stars
30
2 stars
18
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the pizza while others reported issues like burnt crust, lack of toppings, and soggy pizzas.

Customer Service

Customer service experiences varied widely; some praised friendly staff while others reported rude behavior and poor handling of complaints.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with online ordering systems.

Delivery Experience

Delivery times were generally praised, with some customers noting prompt and professional service, while others experienced delays and issues.

Consistency

Inconsistency in food preparation and service quality; some customers reported excellent experiences while others had significant issues.
  • AR
    AnnaMarie Ryan
    Oct 31, 2025
    1.0
    What a joke of an experience. Ordered for a timed pickup at 4pm for 5:15. Pull up to the drive thru window only to be told they can’t find my order and I just have sent it to a different store, then I was rudely told to move on. I called my husband and he sent me all the confirmations, I got back in the drive thru line and waited. Came up to the window with the confirmation for that store at that time. The order was already pre paid for. They still couldn’t find it, and said sorry there is nothing we can do. I said that’s fine, I just wanted my money back. Finally a manager came over and searched for the order and found it. The order wasn’t even close to being made. The order I had ordered at 4 for a 5:15 pickup wouldn’t be ready for another 90 minutes. I asked for them to cancel the order, and it has still not been returned to my card. Now I have to dispute the charge with the credit card company. What a joke. If you have too many orders, stop answering the phone to take them. Adjust the app to tell people that it is a 2 hour wait and not 20 minutes. If you can’t adjust to changes in the business volume, get out of the business.
  • JC
    Jaime Cofield
    Oct 28, 2025
    1.0
    I ordered food for delivery. Got the food on time and hot. But I was missing one of the sides. I tried calling the store and it redirected me to a 3rd party that claimed they were transferring to the store. The call was dropped or I was hung up on. I called back and the call center told me to call back in 10 minutes. I am so annoyed. Did not get my food or my money back. Very upset
  • NB
    Naomi Blankenship
    Oct 26, 2025
    5.0
    Arrr, Pizza Hut be a fine galley for any pirate cravin’ a hearty pie! The crust be golden and crisp, the cheese be melty and plentiful, and the toppings be piled high like treasure in a chest. The crew be quick and friendly, servin’ up slices hotter than a cannon blast, whether ye dine in or have yer feast delivered straight to yer ship. A solid port for a flavorful and fillin’ meal after a long voyage. Five parrots out of five! 🦜🦜🦜🦜🦜 — From a pizza-plunderin’ buccaneer who always charts a course back for more!
  • FC
    felix coriano
    Oct 11, 2025
    5.0
    Pedimos por internet y las 2 veces que se pidió fueron buenos. Ligero.. caliente..y muy bueno todo. Nos encantó.
  • JC
    Jackie Cook
    Oct 4, 2025
    1.0
    Call in an order when I went there they never said they got the order. So I called the call center again and they just put me on hold and we're laughing

Frequently Asked Questions About Pizza Hut

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