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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(524 reviews)

Business Details

9587 Mentor Avenue, Mentor, OH
44060, United States
(440) 639-1176

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mentor is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
9587 Mentor Avenue, Mentor, OH
44060, United States

Hours

Reviews

4.0
524 reviews
5 stars
267
4 stars
113
3 stars
65
2 stars
27
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted that the restaurant was consistently dirty, with trash on the floors and unclean tables.

Service Speed

Customers frequently complained about slow service, particularly for takeout and delivery orders.

Food Quality

While some customers enjoyed the food, many expressed disappointment over the quality, including issues with incorrect orders and food safety concerns.

Pricing

Numerous reviews mentioned that the food was overpriced, with some customers feeling that the portion sizes did not justify the cost.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
  • LC
    Logan Citriglia
    4 days ago
    1.0
    Do not order through Uber Eats. They will get your order wrong. And you’ll pay $30 for a soup that won’t ever show up. How do you send me the bread bowl but no soup for it 😂
  • MG
    Michelle talks Gh
    Jan 11, 2026
    5.0
    Greetings happy new year everyone i just wanted give some good news on very cold Sunday morning I went here 4 a couple hours 2 keep warm til my hubby got done with work at Longhorn the cashier jenny is such angel 2 me only met her twice but I feel like we been friends 4 long time she is very welcoming 2 your restaurant keep up the awesome work jenny
  • SY
    Steven Yuzva
    Jan 7, 2026
    2.0
    There was an army of ladies larping behind the counter as employees but there wasn't much going on to have orders ready on time. I drove 10 plus minutes there to get a simple order and nobody thought to print the order from the delivery portal until I got there then they fumbled over that. it's nice of Panera to give charity pay checks to their monster labor force with little to no accountability. Perhaps I'll quit driving and working hard and just come here and hold the counter up all day.
  • CW
    Cory Willoughby
    Dec 22, 2025
    1.0
    Always super slow for door dashes. Past 3 orders had to stand 15 minutes past pickup time. We are workers too and seems like our orders are never priority here. Do better.
  • SS
    SLV
    Dec 7, 2025
    5.0
    Coffee was very tasty. Met there with an old friend to catch up. Very clean and atmosphere was cordial. I didn't know you could ask for a ceramic coffee cup if staying there and that was a nice little detail that was enjoyed over a cardboard cup!

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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