Panera Bread

3.6
593 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mentor is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
7373 Mentor Avenue, Mentor, OH
44060, United States

Hours

Reviews

3.6
593 reviews
5 stars
228
4 stars
136
3 stars
72
2 stars
54
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold meals, incorrect orders, and missing ingredients.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and restrooms, which detracted from the overall experience.

Staff Attitude

Feedback on staff attitude was mixed; some customers praised friendly service, while others noted indifference or poor customer service.

Ordering Experience

The shift to kiosk ordering was met with confusion and frustration, as many customers preferred traditional counter service.
  • SB
    scott burnette
    Nov 14, 2025
    1.0
    Let’s talk about RUDE! No acknowledgement for 10min then no hi can I help how you doing today. Just what would you like. More important to get the trash and flatten out bagels then take care of your customers first
  • AD
    Antonette Deacon
    Nov 9, 2025
    5.0
    Food was fresh, and delicious.
  • KA
    Khaled AL-S
    Oct 30, 2025
    1.0
    Bad attitude 👎🏻 , Maya
  • JJ
    Josh Javins
    Oct 12, 2025
    1.0
    Thanks for giving us the wrong food, after waiting forever. Looked like a 3 year old made it, and the sandwich tasted like garbage. Will never come here again.
  • SS
    Serena Smyle
    Oct 6, 2025
    1.0
    The worst order I’ve ever received from here. Asked for 2 cans of soda, received two fountain drinks with melted ice. I figured whatever, not that serious. Then I opened my sandwich. APPALLING. Some crumbs of turkey and a tiny chunk of avocado with the a portion of the pit still attached. Mostly just bread, barely and chipotle sauce. Cold soup. A tiny piece of baguette for my friend’s salad. Absolutely pathetic. This place is trash.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Mentor accept reservations?

No, Panera Bread in Mentor does not accept reservations.

What are the opening hours of Panera Bread in Mentor?

Panera Bread in Mentor is open from 6:30 AM to 9:00 PM Monday through Friday, 7:00 AM to 9:00 PM on Saturday, and 7:00 AM to 8:00 PM on Sunday.