Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Mentor off Mentor Avenue and Plaza Blvd and next to Fifth Third Bank.
Many customers reported issues with food quality, including over-salting, undercooked steaks, and poorly prepared dishes.
Service Consistency
While some reviews praised attentive and friendly service, others highlighted inconsistent service and long wait times for food.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms, which negatively impacted their dining experience.
Value for Money
Customers expressed concerns about the rising prices and perceived decline in food quality, questioning the value of their meals.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about specific servers and enjoyable meals, indicating that experiences can vary significantly.
DR
Donna Rothmann
4 days ago
5.0
I ordered a large salad platter for $20 that serves 4-6 people. When I picked up the salad it was smaller than I expected. Outback sent me a survey asking how my order went. I told them that I was surprised by the size of the salad. I remembered it being bigger. I was bringing it to a party at work and this was not going to be enough. The manager reached out to me to say he was sorry that I was not satisfied. He sent another platter of salad, bread and butter to my work in time for my party. That was so great of him. I truly appreciate him doing that for me. I highly recommend this restaurant and its staff.
JK
Jeannie Kloock
Nov 17, 2025
1.0
The service was outstanding! The quality of the food was poor , the steaks were awful 😖 , the filet tough chewy with a poor taste and the sirloin was just as bad. The steaks are very poor quality! The salad included the core from the head of lettuce and the bloomin onion was overcooked, sitting in oil and uncut.
HH
HP
Nov 8, 2025
1.0
Service Horrible! Ordered ribs waited 30 min and No food. Was told a big order was in front of mine. I finally walked out & went to Longhorn…
DW
Deme Wood
Nov 8, 2025
5.0
The food at this establishment was absolutely delightful. Each dish was crafted with such care and attention to detail, making every bite a memorable experience. The blackberry martini, in particular, was exceptional. The sweetness of the berries perfectly complemented the smoothness of the drink. I highly recommend this place for anyone seeking a truly satisfying culinary adventure.
DD
Darleen
Oct 23, 2025
2.0
This was the worst meal we have ever had at a restaurant. The bloomin' onion on the appetizer platter was tough and stringy.
I ordered a filet that looked EXACTLY like my husbands sirloin (which was undercooked)..
The meat was almost impossible to cut with a steak knife and was so tough it couldn't be chewed. The asparagus was so wilted and stringy, it was terrible. The only positive was our server, who was friendly and attentive. Thing is...she never asked why we both left most of our meals on our plates.
I think she knew.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Mentor?
Outback Steakhouse in Mentor is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Mentor offer happy hour specials?
Yes, happy hour is offered daily from 4:00 PM to 6:00 PM.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is gluten-free dining available at Outback Steakhouse?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view them on their gluten-free menu page.
What types of services are available for pickup and delivery?
Services include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is Outback Steakhouse located in Mentor?
It is located at 7785 Plaza Blvd, Mentor, OH 44060, next to Fifth Third Bank off Mentor Avenue and Plaza Blvd.
Are reservations accepted at Outback Steakhouse Mentor?
Yes, reservations are accepted but not required.
What attire is recommended at Outback Steakhouse in Mentor?
The recommended attire is casual.
Which nearby restaurants can I visit before or after dining at Outback Steakhouse?
Nearby options include Bakers Square Restaurants for breakfast and brunch, Village Inn for breakfast and brunch, and Pickle Bills Lobster House for seafood and Chinese cuisine.
Are there entertainment or shopping options near Outback Steakhouse in Mentor?
Yes, you can visit The Brew Kettle Mentor brewery and pub for drinks or shop at Macy's, Hot Topic, or The Children's Place within the Great Lakes Mall area nearby.