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Outback Steakhouse

4.0
(3429 reviews)

Business Details

7785 Plaza Blvd, Mentor, OH
44060, United States
(440) 205-9505
https://locations.outback.com/ohio/mentor/7785-plaza-blvd

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Mentor off Mentor Avenue and Plaza Blvd and next to Fifth Third Bank.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
7785 Plaza Blvd, Mentor, OH
44060, United States

Hours

Reviews

4.0
3,429 reviews
5 stars
1,872
4 stars
603
3 stars
350
2 stars
219
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food and drinks, as well as inattentive or unprofessional service from staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked or undercooked steaks, overly salty dishes, and small portion sizes.

Positive Experiences

Despite the negatives, several customers praised specific servers for their excellent service and highlighted enjoyable meals, particularly steaks and appetizers.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms, which negatively impacted the dining experience.
  • XH
    Xavier Huffman
    5 days ago
    5.0
    Absolutely amazing my girlfriend and I door dashed it about an hour ago we got steak for her and a burger for me and it was fantastic we always go to longhorn as our go to but after trying this we 100% will be switching to outback, pregnant girlfriend approved ⭐️⭐️⭐️⭐️⭐️
  • TN
    Theresa Niksick
    6 days ago
    1.0
    Ordered doordash for pickup, thought I was ordering delivery but it was pickup and I drove all the way out there and when I show up they go to get my food and I waited about 45 minutes and no one came back and I asked the host if they had to go to Australia to get my food, finally they came out with it and I drove home and my bloomin onion was so soggy it fell apart and my ribs were burnt and chewy and dry and just horrible, All my food went in the trash and I couldn't get my money back from doordash so the manager called doordash because he couldn't do it either and doordash still refused so I had to call my bank, I will never go there again or order from doordash again either!!!!
  • AR
    Allen Ruehr
    Feb 15, 2026
    1.0
    I gave it one star because I actually was served food. My medium steak was well done and tasted like crap....charred and over cooked. My girlfriends filet minion, not good. Got my food before my appetizer was ready? 45 minutes of sitting and waiting. Had to ask for everything, even silverware, ordered a loaded baked potatoes and had to wait for the toppings. Can't get the $125 back i spent on food I could have messed up myself at home.
  • SK
    Stephanie Kampf
    Feb 14, 2026
    1.0
    Placed a curbside pick up, wait was 30 mins. Website said my order was completed, my boyfriend waits for 15 mins past that, no one brings the food out. My boyfriend then goes inside and has to talk to the manager because they hadn’t even started the order. Manager offers him cheesecake, fine. Get the food home (40 min drive) steaks are undercooked, and they didn’t give me any of the toppings for my baked potato (which is an upcharge). I had decided to give curbside a chance because the last time I went in person, (during the day, with only one other table in the dining room being used) we waited 20 mins to be seated and no one came back, ever, tried flagging staff down but they ignored us. Left after an hour. Really wish I didn’t Apple Pay, because I would’ve canceled the tip.
  • AW
    Anna Walker
    Feb 4, 2026
    5.0
    I needed a day off from cooking dinner and a small break from life. My toddlers and I headed to Outback after getting back into town from visiting family. The staff & manager Michael were kind, attentive and caring, I felt seen as a human and cared for. The staff interacted with my kids and I was blown away by everyone's kindness. When we left, I felt rested and not stressed like I was when I came in. And not hungry lol. Everything was delicious as always and we brought home leftovers, yummy!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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