Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Mentor off Mentor Avenue and Plaza Blvd and next to Fifth Third Bank.
Customers frequently reported long wait times for food and drinks, as well as inattentive or unprofessional service from staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked or undercooked steaks, overly salty dishes, and small portion sizes.
Positive Experiences
Despite the negatives, several customers praised specific servers for their excellent service and highlighted enjoyable meals, particularly steaks and appetizers.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms, which negatively impacted the dining experience.
XH
Xavier Huffman
5 days ago
5.0
Absolutely amazing my girlfriend and I door dashed it about an hour ago we got steak for her and a burger for me and it was fantastic we always go to longhorn as our go to but after trying this we 100% will be switching to outback, pregnant girlfriend approved ⭐️⭐️⭐️⭐️⭐️
TN
Theresa Niksick
6 days ago
1.0
Ordered doordash for pickup, thought I was ordering delivery but it was pickup and I drove all the way out there and when I show up they go to get my food and I waited about 45 minutes and no one came back and I asked the host if they had to go to Australia to get my food, finally they came out with it and I drove home and my bloomin onion was so soggy it fell apart and my ribs were burnt and chewy and dry and just horrible, All my food went in the trash and I couldn't get my money back from doordash so the manager called doordash because he couldn't do it either and doordash still refused so I had to call my bank, I will never go there again or order from doordash again either!!!!
AR
Allen Ruehr
Feb 15, 2026
1.0
I gave it one star because I actually was served food. My medium steak was well done and tasted like crap....charred and over cooked. My girlfriends filet minion, not good. Got my food before my appetizer was ready? 45 minutes of sitting and waiting. Had to ask for everything, even silverware, ordered a loaded baked potatoes and had to wait for the toppings. Can't get the $125 back i spent on food I could have messed up myself at home.
SK
Stephanie Kampf
Feb 14, 2026
1.0
Placed a curbside pick up, wait was 30 mins. Website said my order was completed, my boyfriend waits for 15 mins past that, no one brings the food out. My boyfriend then goes inside and has to talk to the manager because they hadn’t even started the order. Manager offers him cheesecake, fine. Get the food home (40 min drive) steaks are undercooked, and they didn’t give me any of the toppings for my baked potato (which is an upcharge). I had decided to give curbside a chance because the last time I went in person, (during the day, with only one other table in the dining room being used) we waited 20 mins to be seated and no one came back, ever, tried flagging staff down but they ignored us. Left after an hour. Really wish I didn’t Apple Pay, because I would’ve canceled the tip.
AW
Anna Walker
Feb 4, 2026
5.0
I needed a day off from cooking dinner and a small break from life. My toddlers and I headed to Outback after getting back into town from visiting family. The staff & manager Michael were kind, attentive and caring, I felt seen as a human and cared for. The staff interacted with my kids and I was blown away by everyone's kindness. When we left, I felt rested and not stressed like I was when I came in. And not hungry lol. Everything was delicious as always and we brought home leftovers, yummy!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Mentor?
Outback Steakhouse in Mentor is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Mentor offer happy hour specials?
Yes, happy hour is offered daily from 4:00 PM to 6:00 PM.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is gluten-free dining available at Outback Steakhouse?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view them on their gluten-free menu page.
What types of services are available for pickup and delivery?
Services include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is Outback Steakhouse located in Mentor?
It is located at 7785 Plaza Blvd, Mentor, OH 44060, next to Fifth Third Bank off Mentor Avenue and Plaza Blvd.
Are reservations accepted at Outback Steakhouse Mentor?
Yes, reservations are accepted but not required.
What attire is recommended at Outback Steakhouse in Mentor?
The recommended attire is casual.
Which nearby restaurants can I visit before or after dining at Outback Steakhouse?
Nearby options include Bakers Square Restaurants for breakfast and brunch, Village Inn for breakfast and brunch, and Pickle Bills Lobster House for seafood and Chinese cuisine.
Are there entertainment or shopping options near Outback Steakhouse in Mentor?
Yes, you can visit The Brew Kettle Mentor brewery and pub for drinks or shop at Macy's, Hot Topic, or The Children's Place within the Great Lakes Mall area nearby.
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