Outback Steakhouse

4.0
3388 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Mentor off Mentor Avenue and Plaza Blvd and next to Fifth Third Bank.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
7785 Plaza Blvd, Mentor, OH
44060, United States

Hours

Reviews

4.0
3,388 reviews
5 stars
1,845
4 stars
601
3 stars
348
2 stars
215
1 star
379

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including over-salting, undercooked steaks, and poorly prepared dishes.

Service Consistency

While some reviews praised attentive and friendly service, others highlighted inconsistent service and long wait times for food.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms, which negatively impacted their dining experience.

Value for Money

Customers expressed concerns about the rising prices and perceived decline in food quality, questioning the value of their meals.

Positive Experiences

Despite the negative feedback, there were numerous positive comments about specific servers and enjoyable meals, indicating that experiences can vary significantly.
  • DR
    Donna Rothmann
    4 days ago
    5.0
    I ordered a large salad platter for $20 that serves 4-6 people. When I picked up the salad it was smaller than I expected. Outback sent me a survey asking how my order went. I told them that I was surprised by the size of the salad. I remembered it being bigger. I was bringing it to a party at work and this was not going to be enough. The manager reached out to me to say he was sorry that I was not satisfied. He sent another platter of salad, bread and butter to my work in time for my party. That was so great of him. I truly appreciate him doing that for me. I highly recommend this restaurant and its staff.
  • JK
    Jeannie Kloock
    Nov 17, 2025
    1.0
    The service was outstanding! The quality of the food was poor , the steaks were awful 😖 , the filet tough chewy with a poor taste and the sirloin was just as bad. The steaks are very poor quality! The salad included the core from the head of lettuce and the bloomin onion was overcooked, sitting in oil and uncut.
  • HH
    HP
    Nov 8, 2025
    1.0
    Service Horrible! Ordered ribs waited 30 min and No food. Was told a big order was in front of mine. I finally walked out & went to Longhorn…
  • DW
    Deme Wood
    Nov 8, 2025
    5.0
    The food at this establishment was absolutely delightful. Each dish was crafted with such care and attention to detail, making every bite a memorable experience. The blackberry martini, in particular, was exceptional. The sweetness of the berries perfectly complemented the smoothness of the drink. I highly recommend this place for anyone seeking a truly satisfying culinary adventure.
  • DD
    Darleen
    Oct 23, 2025
    2.0
    This was the worst meal we have ever had at a restaurant. The bloomin' onion on the appetizer platter was tough and stringy. I ordered a filet that looked EXACTLY like my husbands sirloin (which was undercooked).. The meat was almost impossible to cut with a steak knife and was so tough it couldn't be chewed. The asparagus was so wilted and stringy, it was terrible. The only positive was our server, who was friendly and attentive. Thing is...she never asked why we both left most of our meals on our plates. I think she knew.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.