Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,602 reviews
5 stars
570
4 stars
371
3 stars
262
2 stars
143
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, with long wait times for food orders.
Food Quality
Several reviews mentioned issues with food quality, including cold and unsatisfactory meals.
Pricing
Customers frequently noted that prices were higher than at other locations, leading to dissatisfaction.
Customer Service
While some staff were praised for their friendliness, there were also complaints about rude service and order mistakes.
Cleanliness
Mixed feedback on cleanliness, with some noting clean restrooms while others reported unsanitary conditions.
- YCYanice CalderonDec 23, 20255.014.99 but the had the famous grinch box
- RSRichard SalbergDec 19, 20253.0The quarter pound burger and the fries were both sub par. The burger was barely warm, and the fries were on the soggy side. The restaurant wasn't very busy, but it still took over ten minutes to get my order. Very unsatisfying.
- JCJordon CarlsonDec 14, 20255.0McDonald’s is on point! Great breakfast super tasty. Not to mention great customer service the young man on the first window this past Sunday morning December 14. Was so sweet and kind and had great eye contact and excellent customer service Voice. One piece of feedback. We had to go inside to use the restroom and there was a very foul smell.
- KRKeith RossiterNov 30, 20255.0Fast and fresh
- DGDan GraffNov 22, 20254.0This was a typical McDonald's restaurant. They almost forced you to use the Kiosk. We did have a problem with that. It would not place our order. Had a difficult time getting someone to assist us. Another patron had the same issue we did. It was not our fault
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 8380 Broadmoor Road, Mentor?
McDonald's is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday to Saturday from 6:00 AM to 9:00 PM.
What are the drive-through hours for McDonald's in Mentor, OH?
The drive-through is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday to Saturday from 5:30 AM to midnight.
Does McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order online via McDonald's delivery URL or use the McDonald's App available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location features a drive-thru service.
What is the address and contact number for McDonald's in Mentor, OH?
The address is 8380 Broadmoor Road, Mentor, OH 44060, and the main phone number is +1 440-942-5522.
Are there any nearby hotels where I can stay if visiting McDonald's in Mentor?
Yes, nearby hotels include Americas Best Value Inn Mentor/Cleveland, Mentor Home Inn and Suites, and Red Roof Inn Cleveland East - Willoughby.
What nearby convenience stores and gas stations can I find around McDonald's on Broadmoor Road?
Nearby convenience stores and gas stations include 7-Eleven, BP, Sheetz, Marathon, and REBEL Convenience Store.
Are there other fast food options close to this McDonald's?
Yes, nearby fast food and burger restaurants include another McDonald's location, SUBWAY sandwich shop, and Burger King.