Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,589 reviews
5 stars
561
4 stars
369
3 stars
260
2 stars
143
1 star
256
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers expressed dissatisfaction with high prices compared to other locations, feeling that the value does not match the cost.
Service Speed
Numerous reviews highlighted slow service, with customers frequently waiting longer than expected for their orders.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others reported issues with freshness and incorrect orders.
Cleanliness
While some customers noted clean restrooms and dining areas, others reported unsanitary conditions and poorly maintained facilities.
Staff Attitude
Customer service experiences varied, with some praising friendly and attentive staff, while others reported rude interactions and poor service.
- DGDan Graff2 days ago4.0This was a typical McDonald's restaurant. They almost forced you to use the Kiosk. We did have a problem with that. It would not place our order. Had a difficult time getting someone to assist us. Another patron had the same issue we did. It was not our fault
- KKKyle KomarNov 13, 20251.0Let's just say I hope you have a better day tomorrow today wasn't the bestest
- CKChuck KnightOct 31, 20251.0Prices are way too high. Same order at multiple other stores is $8, this location >$12. First time and last time visiting this store. Server responded with "different franchises, different prices".
- MOMike o'brienOct 27, 20254.0Good food good service,a little pricey but large portions.
- BBBelleOct 16, 20251.0I had my food delivered to me. I had 2 sausage egg micmuffins. 2 burritos meal and a stake cheese bagel. And the completely forgot a whole meal. So I got one sausage eggs muffin meal when I was supposed to get two. And it wasn’t for me it was for my family. I’m not getting my money back for it either because they don’t want to. I called up and they don’t have any phones working. If your going to be a business maybe make sure all the food is there before you pack it all and send it
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 8380 Broadmoor Road, Mentor?
McDonald's is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday to Saturday from 6:00 AM to 9:00 PM.
What are the drive-through hours for McDonald's in Mentor, OH?
The drive-through is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday to Saturday from 5:30 AM to midnight.
Does McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order online via McDonald's delivery URL or use the McDonald's App available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location features a drive-thru service.
What is the address and contact number for McDonald's in Mentor, OH?
The address is 8380 Broadmoor Road, Mentor, OH 44060, and the main phone number is +1 440-942-5522.
Are there any nearby hotels where I can stay if visiting McDonald's in Mentor?
Yes, nearby hotels include Americas Best Value Inn Mentor/Cleveland, Mentor Home Inn and Suites, and Red Roof Inn Cleveland East - Willoughby.
What nearby convenience stores and gas stations can I find around McDonald's on Broadmoor Road?
Nearby convenience stores and gas stations include 7-Eleven, BP, Sheetz, Marathon, and REBEL Convenience Store.
Are there other fast food options close to this McDonald's?
Yes, nearby fast food and burger restaurants include another McDonald's location, SUBWAY sandwich shop, and Burger King.