Brand Certified
Five Guys
4.4(1090 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
9180 Mentor Ave, Mentor, OH
44060, United States
Certified by Five Guys • Feb 22, 2026
(440) 205-1750
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/9180-mentor-ave
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9180 Mentor Ave in Mentor is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
1,090 reviews
5 stars
709
4 stars
238
3 stars
65
2 stars
32
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being fresh and delicious, though some noted inconsistencies in quality and preparation.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost was not justified for the food offered.
Service Experience
While some customers reported friendly and efficient service, others experienced issues with order accuracy and slow service, particularly during busy times.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising the cleanliness while others reported unsanitary conditions.
- NBNavy “NavyBrat” BratFeb 17, 20262.0If they are offering a deal, order early or they turn off the online ordering and you need to find another place to go. If they weren’t so expensive I’d go just cause they’re good, but to turn off the ordering - why offer a special?
- NBNaomi BlankenshipFeb 8, 20265.0Arrr, Five Guys be a true treasure trove for any pirate with a hearty appetite! The burgers be juicy and stacked high like a chest of gold, the fries be hot, crispy, and seasoned just right, and the toppings be plentiful enough to satisfy even the saltiest seadog. The crew be friendly and quick, servin’ yer bounty with a smile, and the casual atmosphere makes it easy to drop anchor and enjoy yer feast. A fine stop for a filling meal after a long voyage. Five parrots out of five! 🦜🦜🦜🦜🦜 — From the strangest reviewer in the seas, always returnin’ for more burger treasure!
- JSJill ScottFeb 2, 20264.0A bit expensive, but good food
- SWShannon WellingtonJan 24, 20265.0Good burgers but pricey. Free peanuts. And I love the many soda options in sugar free.
- KMKenneth MyersJan 12, 20265.0Five Guys is great. Their food and shakes are all freshly made to order and are fantastic. You can customize their burgers with any toppings you want for no upcharge which is awesome. I would definitely recommend
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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