Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9180 Mentor Ave in Mentor is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,077 reviews
5 stars
700
4 stars
234
3 stars
66
2 stars
31
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned issues with soggy toppings and inconsistent preparation.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost was not justified for the quality of food received.
Service Experience
While some customers reported friendly and efficient service, others experienced slow service and order mistakes, leading to mixed feelings about the overall service quality.
Cleanliness
The restaurant was often described as clean, but there were also reports of inconsistency in cleanliness, particularly in dining areas and condiment stations.
Atmosphere
The atmosphere was generally appreciated for being bright and welcoming, though some felt it lacked a homely feel compared to previous visits.
- MFMichael FrankNov 11, 20255.0Got a triple. Burp. So good.
- CHC. H-WellsOct 31, 20255.0This place is just bright and colorful and fun. Love that you can order your food exactly how you want it and get it how you ordered it, and cooked right in front of you. They have a Coke soda fountain that you can customize your non-alcoholic beverage of choice to your liking while you wait for your food to be grilled or fried. They also have free shelled peanuts to get you started while you wait. It is a little pricier compared to other burger places, BUT you're getting freshly grilled burgers or dogs and the best deep fried fries around so it's worth every penny.
- NGNestor H GarciaOct 25, 20255.0The food is excellent, the service is very friendly—outstanding. The place is bright and clean. But if you want to lose weight or stay in shape, don’t come more than once a month—you’ll eat everything and want seconds. The price, appropriate.
- S1some1special the 1Oct 10, 20253.0Too expensive & the burgers wasn't that good
- GCGeorge CarmichaelSep 24, 20255.0Amazing food service is good clean but cannot stress enough how good these burgers are
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 9180 Mentor Ave accept reservations?
No, Five Guys at 9180 Mentor Ave does not accept reservations.
What are the operating hours for Five Guys in Mentor, OH?
Five Guys is open every day from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery service?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering link.
Is it possible to customize burgers and milkshakes at Five Guys in Mentor?
Yes, there are over 250,000 ways to customize burgers and more than 1,000 milkshake combinations to choose from.
What payment options are accepted at Five Guys at 9180 Mentor Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys Mentor have outdoor seating and accommodate children?
Yes, this location offers outdoor seating and welcomes children with a children's menu available.
Are there any nearby restaurants where I can continue dining after Five Guys?
Yes, nearby you can visit Applebee's Grill + Bar, Panda Express, Hungry Howie's Pizza, and Rounders Lounge for a variety of dining options.
If I'm visiting a beauty salon near Five Guys, what options do I have?
Nearby beauty salons include Mon Atelier Nail Salon, Hair by Haley Anne, Styled By Megan LLC, Tina Dunbar at Salon Suites, Michelle Kremiller Salon Boutique, Excel Nails, Bling by Sherry, Mannie FreshCuts, and Jenny G Hair Studio.
What nearby services can assist me with transportation or banking needs near Five Guys Mentor?
Nearby services include Cleveland Motor Carrier Inc for transportation, Huntington National Bank, and First Federal Lakewood for banking and financial services.
Does Five Guys Mentor offer any special menu items currently?
Yes, the coffee milkshake is back for a limited time. You can order it through their website.