Five Guys

4.4
1082 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9180 Mentor Ave in Mentor is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9180 Mentor Ave, Mentor, OH
44060, United States

Hours

Reviews

4.4
1,082 reviews
5 stars
704
4 stars
236
3 stars
65
2 stars
31
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned issues with soggy or bland items.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost was not justified for the food received.

Service Experience

While some customers reported friendly and efficient service, others experienced issues with order accuracy and slow service, particularly during busy times.

Cleanliness

The restaurant was often described as clean, but there were mixed reviews regarding the cleanliness of specific areas and overall hygiene.
  • CO
    Candy Owen
    3 days ago
    5.0
    They are nice here, didn't skimp on toppings, and all items were made correctly. Did try the peppermint shake and it was very good, he made it perfectly. I recommend this location
  • SW
    Shawn White
    Dec 31, 2025
    4.0
    Too much money
  • DG
    Dan Gilchrist
    Dec 29, 2025
    5.0
    Great take on a fast food burger fresh and delicious!
  • AW
    Adam Wallace
    Dec 27, 2025
    5.0
    Always a great experience, but pricey as hell. Worth it. Cajun fries are chefs kiss
  • CH
    C. H-Wells
    Oct 31, 2025
    5.0
    This place is just bright and colorful and fun. Love that you can order your food exactly how you want it and get it how you ordered it, and cooked right in front of you. They have a Coke soda fountain that you can customize your non-alcoholic beverage of choice to your liking while you wait for your food to be grilled or fried. They also have free shelled peanuts to get you started while you wait. It is a little pricier compared to other burger places, BUT you're getting freshly grilled burgers or dogs and the best deep fried fries around so it's worth every penny.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.